Dear Kenneth Crooks,
Hello! My name is Mia, a PayPal Product and Site Support specialist. Thank you for writing us back. I'm here to address your inquiry about the amended user agreement.
We appreciate you contacting us about this for clarification. Please be advised that the amended User Agreement doesn't mean that you will be opted into receiving unwanted autodialed or prerecorded message calls from PayPal, with no opportunity to opt out.
Please follow the simple steps below.
1. Log into their PayPal account
2. Click on the profile icon
3. Select "Notifications"
4. Under "News and Updates".
If for some reason you're unable to do it online, please respond to this email so that we can submit a request for you to be opted out from this. Just to give you a heads up, you will not be opted out immediately after the request was submitted. Please advise that while we will take steps to process the request quickly, the request will not be processed immediately. If in case you'll be adding new phone numbers to the account profile later, it's a must to contact us if you want those numbers opted out as well.
The reason why we use these technologies is for us reach out to you in a more efficient way than other methods may provide. Our goal is to enhance your experience with PayPal by providing you important information about your account. Before we use this approach, we seek your permission through our User Agreement.
This does not mean that you'll be receiving a lot of automated calls from PayPal if you have accepted the User Agreement. We value our relationship with you and have no intention of harassing you with excessive autodialed or prerecorded message calls.
We honor your requests not to be contacted through these channels, and this is the reason why I outlined the steps to opt out at any time. This will not result in your PayPal account being closed.
For further assistance, we can also be reached at 1-877-569-1116 during these hours:
4:00 am PT to 10:00 pm PT, Monday-Friday
6:00 am PT to 8:00 pm PT, Saturday-Sunday
We appreciate your time. Thank you for choosing PayPal!
PayPal Consumer Support
PayPal, an eBay Company
Copyright © 2015 PayPal Inc. All rights reserved.