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What is the problem with Stardock Support ---- Solved.

AceMatrix

Join Date 01/2010

+215

What is the problem with Stardock Support ---- Solved.

SOLVED - Thank You Stardock Support !!

I will be quite honest & up front and say that at the present moment, I'm quite angry at Stardocks support team. Seriously, how long does it take to fix an activation problem. Are you that swamped with support tickets ? I believe the support ticket that I submitted has been in your hands for plenty of time to be resolved ,and yet, not a word. As angry as I am, I am going to remain civil here and mention that this is one of, and the most important reason why I opted not to renew a subscription to Object Desktop this year, the Support simply is not there or sadly lacking in responsiveness.

EDIT : I want to thank Stardock Support and especially Sean Drohan for going the extra mile to solve this problem for me , even though it was a weekend !! I apologize for the harsh & undeserved criticism , I should be flogged repeatedly for using such poor judgement. -- ACE ---

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DrJBHL

Join Date 04/2002

+3956

You should have had an additional backup...and you should have been doing the "verify backup" thing...

But...maybe those gigs were on a portion of the drive which wasn't "over written"...and if so, they should be retrievable.

You could certainly give Koll Ontrack a try... http://www.krollontrack.com/data-recovery/recovery-software/windows/

I looked at the reviews here: http://data-recovery-software-review.toptenreviews.com/

and Koll seemed to do better on what you'd require...but it's $79 and there probably isn't a guarantee it'll accomplish everything you want, since you obviously have installed more than just the OS...

Let the flogging commence! Use that well cooked noodle.

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AceMatrix

Join Date 01/2010

+215

Thanks Doc, I'm over it and not really motivated to try it again. I've still got a lot of creativity swirling around in my head and I guess it's time for a new start with some new material.

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Sorry to here about your mishap but life goes on and you will do better things to replace the lost graphics 😉

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