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stephanesaurin

Join Date 11/2013

Activate of Fences Blocked

Hi,

I've bought Fences and Deskscape.

The activation of Deskscape was ok.

But regarding the activation of Fences, the system doesn't recognize my account, my email or my activation code.

I created a helpdesk ticket and no answer until now.

Thanks for any help.

Stéphane

fences

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The_Gear

Join Date 10/2013

+98

Hello,

I have answered the ticket you submitted. Please see it for further details and reply when necessary.

Thanks.

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I have the same issue: When trying to activate Fences, after entering my mail & password in the activation window I get the message that either the mail or password is wrong. But, I can login to my user account with the same credentials.

So it would be very interesting if you could share the proposed solution.

Cheers

- Michael

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Quoting Michael Bieri,

reply 2

Hi

I have the same issue: When trying to activate Fences, after entering my mail & password in the activation window I get the message that either the mail or password is wrong. But, I can login to my user account with the same credentials.

So it would be very interesting if you could share the proposed solution.

Cheers

- Michael

It sounds like something is blocking your ability to activate.

In that case, please follow the steps at http://activate.stardock.com/ for manual activation.

If you run into trouble, please send us (support@stardock.com) the generated string or the text file (2240.txt) that was generated. With that we can process the activation.

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Thanks. I suspect that there is a proxy in our network. Is it possible to change the used proxy settings?

Cheers

- Michael

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Take a look at: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/426/0/list-of-activation-servers-and-ports-for-when-activation-is-blocked-by-firewall

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