I placed my order for Object Desktop, Tweak 7 and Objectdock Plus v2 last Saturday. I was advised that it would take up to 2 working days to process the order. Well it's now another weekend and still when I log on it says I have no orders and strangely the shopping cart still says I have 3 items in it despite receiving an order confirming the order and giving me an order number 2171806.
Can someone from Stardock please look into this as I am getting concerned.
Haha slightly embarassing. Not sure how that even happens, but thank you.
Placed an order using paypal for windowblinds. Went straight to order pending. Any chance I could get my order sorted please.
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I purchased WindowBlinds on the 24th. By the 25th still nothing in my downloads/registration section in my account, no email confirmation so I emailed customer service. Haven't received any response yet via email or anything and my bank account was billed 2 days ago. Any help please?
First time using this site. I ordered the political machine 2012 and the purchase was made and it said It was in moderation or something, but I never got an email or anything, can someone check if my order went through?
The Support guys are off for the nite, tho occasionally one might poke in and see it.. I imagine Zubaz and the guys will have it sorted for you in the morning. Thanks for the patience..
Well, at least I have tomorrow to look forward to, was hoping to play it all night tonight. Hopefully waking up tomorrow will grant me the game.
Hi, I ordered Object Desktop on Friday Sept 28 (order# 2255292) but still have no download available. Can this be fixed up? Thanks!
Hi, Just purchased Fallen Enchantress, I am really not used to company wanting days to process a order for a digital download, any chance I could get mine pushed through as well, haven't even got a confirmation email, starting to worry me
Hi, I have well just recently purchased Object Desktop, I have not received any validation and have noticed that I have already been charged. If I can get some confirmation, or the download that would be great!
You should be fine You can access your registrations and download links by logging in with your Stardock account at https://store.stardock.com/myaccount/products or installing through Stardock Central (currently in beta but available at https://www.stardock.com/products/stardockcentral/ ).
Thanks Zubaz, a couple hours after the post it was all resolved. I admire the support.
Zubaz, i've understand you are great.
Just renewed my OD subscription but on Windows 8 64 bit SDC doesn't show anything and no subscriptions.
Please, help me.
Thank you in advance.
Sorry about that.
Bump.. No conformation on order nor does the order show on account.
My copy of start8 doesn't show up on SDC can you fix this?
Thank you for taking care of the matter is such short time!
Yes it and Sins of a Solar Empire both show up but no Start8
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