I have been a customer of Stardock since 2002. I haven't run Object Desktop for a couple of years, but had a subscription that ended last spring. (The reason I wasn't running ODNT: I have been running Linux and now have an iMac.) But, I recently got a new laptop and wanted to run Object Desktop. When I got the email about Cyber Monday, I renewed my subscription and purchased Object Dock v2. When I log into my account, there are old download links for themes, and for Object Dock v 1 and v2, but no link for Object Desktop. On the download page, it doesn't even show I purchased a renewal. However, on my purchase history it shows that I did purchase Object Desktop. The download page says I don't need a serial, and there's no link to download anyway. I sent an email to sales@stardock on Dec 2. When I hadn't heard back as of yesterday, I sent another one last night, referencing my ticket number. Still nothing. My receipt for my order has no serial number for Object Desktop. It says, "serial number not needed." And no link to download. Any ideas how I can download the ODNT and get a serial for it? I also tried calling Stardock, but I guess they don't take calls, either!