LOOK Doc. PEOPLE WERE TOLD THAT THEY COULD NOW UNINSTALL IMPULSE.
I reread those posts.
People were told it was alright to uninstall Impulse if their subscription had run out as the software they were entitled to would be on
https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products
Your case was special in a few respects:
1. The most recent DX is less functional than 3.5 . You knew that but didn't archive 3.5 internally or externally. Poor planning on your part does not mean an emergency on Stardock's.
2. You had permission to have DX on a company computer which was installed through a hole in the firewall. Otherwise, how else could it have been installed/updated? Wasn't that through the firewall? Don't bother answering as I won't be checking back on this thread.
3. You never adequately backed up (Archived) DX 3.5 on that computer. Impulse archives locally, not in the cloud. Before any update, a prudent IT person backs up software and creates a restore point.
4. Despite all those points, Support is making you a new installer for your DX. I know that because when you bumped this post, I im'd Shirley (again) about it to find out if anything had progressed. You could have gotten into IRC to do that yourself at any point, but chose not to. In fact, I have im'd Support several times to check progress.
5. As for understanding what is right and wrong? I do. You are wrong. I will relate to the anatomic reference insofar as to correct you (again). You have been showing that part all through this thread.
