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GaryWardberg
GaryWardberg
Join Date 10/2010
0

Totally useless...

October 30, 2010 9:43:56 PM from Stardock ForumsStardock Forums

Hey everybody...

 

In the past four weeks of frustration (and a lot of time and money) I did get several bits of feedback, all telling me to contact Stardock...

Not good:  I don't really think these three companies (Stardock, Impule or Paradox) can fix the activation problem.  I  think we're all out of luck.

 

Gary

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GaryWardberg
RedneckDude
Join Date 04/2009
+2217
Reply #1 October 31, 2010 12:41:52 AM
from WinCustomize ForumsWinCustomize Forums

OK, a tad more info would be nice if you need help. If you just wanna complain, this is the wrong department.

What are you having trouble activating? When did you buy it? Are you installing it with Impulse?

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GaryWardberg
Philly0381
Join Date 11/2004
+844
Reply #2 October 31, 2010 12:57:51 AM
from WinCustomize ForumsWinCustomize Forums

I'm going to take guess and say that it has to do with a game.

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GaryWardberg
Fuzzy Logic
Join Date 05/2002
+493
Reply #3 October 31, 2010 4:07:31 AM
from WinCustomize ForumsWinCustomize Forums

It's the question that is totally useless.

It is difficult to give an answer if one does not understand the question...

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GaryWardberg
IROKONESS
Join Date 04/2007
+656
Reply #4 October 31, 2010 9:13:12 AM
from WinCustomize ForumsWinCustomize Forums

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GaryWardberg
DrJBHL
Join Date 04/2002
+4086 moderator
Reply #5 October 31, 2010 9:28:51 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Fuzzy Logic,
reply 3
It's the question that is totally useless.

It is difficult to give an answer if one does not understand the question...

I don't even see a question.

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GaryWardberg
RedneckDude
Join Date 04/2009
+2217
Reply #6 October 31, 2010 11:20:30 AM
from WinCustomize ForumsWinCustomize Forums

Quoting DrJBHL,
reply 5



Quoting Fuzzy Logic,
reply 3
It's the question that is totally useless.

It is difficult to give an answer if one does not understand the question...


I don't even see a question.

 

No, just a statement/rant/complaint.

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GaryWardberg
IROKONESS
Join Date 04/2007
+656
Reply #7 October 31, 2010 1:14:54 PM
from WinCustomize ForumsWinCustomize Forums

He went right to losing.....                           But, Fuzzy's answer works for me.

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GaryWardberg
skyzyk
Join Date 09/2008
+45
Reply #8 October 31, 2010 1:26:24 PM
from WinCustomize ForumsWinCustomize Forums

Thank you for sharing that, but I don't think this is the right place. You're setting yourself up for a barrage of comments as you see!

Quoting Fuzzy Logic,
reply 3
It's the question that is totally useless.

It is difficult to give an answer if one does not understand the question...

Works for me.

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GaryWardberg
Uvah
Join Date 05/2006
+874
Reply #9 October 31, 2010 2:47:16 PM
from WinCustomize ForumsWinCustomize Forums

Me too.

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GaryWardberg
IROKONESS
Join Date 04/2007
+656
Reply #10 October 31, 2010 8:59:13 PM
from WinCustomize ForumsWinCustomize Forums

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GaryWardberg
GaryWardberg
Join Date 10/2010
0
Reply #11 November 6, 2010 3:34:28 PM
from Stardock ForumsStardock Forums

OK - intersting response(s).

First - did anyone notice the dozen (or more) impluse-paradox-stardock forum and other website complaints about unbelievable difficulties with acdtivation of EIC?  Apparantly Stardock support did not.  Perhaps you others didn`t either.

I did manage (once) to activate EIC last week, after having tried to contact all three support groups for over a month (another common complaint).  But after trying to load it on my new computer - same error message, despite having Impulse and Stardock accounts open AND EIC apparantly successfully registered.

I don`t really HAVE a question (anymore) - but I have been pleading with the three companies to FIX THIS PROBLEM - a problem they do admit exists.

So if there is a question, it`s this:  how do I activate this game (hopefully without trying to download any more junk or contacting any more `helpful` support  groups?

Gary

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GaryWardberg
Hankers
Join Date 04/2004
+542 moderator
Reply #12 November 6, 2010 3:58:07 PM
from WinCustomize ForumsWinCustomize Forums

For one thing there is only 1 company and it is called Stardock.  Impulse is the central place to download and update the products sold by Stardock.

If you are having issues activating something that you purchased from Stardock then you need to send an email to support@stardock.com and start a trouble ticket.

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GaryWardberg
RedneckDude
Join Date 04/2009
+2217
Reply #13 November 6, 2010 4:01:30 PM
from WinCustomize ForumsWinCustomize Forums

OK, interesting counter response.

First, you'll notice that the responses came from a non-gaming site. WinCustomize.com.  You'll need to elaborate on what EIC is, if you want help from us.

B: If you want direct support from Stardock/Impulse I suggest you shoot an email to support@stardock.com. (BTW Impulse isn't a company, it is an application made by Stardock)

 

3: This is a user based support forum. Most responses you'll get here are from members/users. We need more information in order to help you.

 

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GaryWardberg
RedneckDude
Join Date 04/2009
+2217
Reply #14 November 6, 2010 4:02:40 PM
from WinCustomize ForumsWinCustomize Forums

Hank, I was typing as you posted...lol. 

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GaryWardberg
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #15 November 9, 2010 3:07:38 PM
from Stardock ForumsStardock Forums

Anything involving account and activation issues are pretty much impossible to take care of on a public forum, as it generally involves personal information.  Shoot an email to support@stardock.com and we'll try to get this sorted out.

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