First let me start by saying: Yes, I know this is a Support thread, but sometimes (unfortunately, rarely) something occurs which makes the rule bendable. I feel this is one of those occasions, especially with the all too pervasive current mood in Forums. It's rather a good pun, also. I believe this is a WC/SD first: A Community member who's asking Support how he can best support them.
Just to tell you you're a great guy. I'm not the only one who thinks so. Just now, most of us are busy listing bugs and voicing our frustrations and unhappiness, and I'm not saying that is wrong. After all, subscribers did pay and feel entitled to what they paid for.
You, on the other hand have chosen to light a candle rather than curse the darkness. You chose to lead by example.
More power to you, Dave. I'm really honored to be counted among your friends.