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Can't download anything

Arc9

Join Date 12/2009

Can't download anything

After downloading two screensavers yesterday I can't download anything any more. Every time I try downloading I get this annoying message:

Thank you for trying out WinCustomize.com! We hope you have enjoyed the skins, themes, and wallpapers available here.

As an active user of WinCustomize.com who has downloaded a large amount of free content from our site, we ask that you help support WinCustomize through the purchase of either a WinCustomize Subscription or by registering a Stardock product.

WinCustomize subscribers not only get unlimited download capabilities, but also receive the WinCustomize SkinBrowser and more goodies.

To purchase a Stardock product, visit https://www.stardock.com/order.asp

If you are already a subscriber or Stardock customer, and have used a different email address to make your puchases, you may need to cross reference your purchase account with your account at WinCustomize to obtain your extended access. Click here to cross reference your accounts.

We thank you for visiting WinCustomize and hope you are able to continue enjoying the site.

Simply said, I will not subscribe, ever, never, in the near future, and there's no way it's gonna happen.

SOOOOOO how do I download things I want to download then?

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CarGuy1

Join Date 03/2007

+548

Signing in does not work for me. I have an account and use to be able to log in and downlaod. Now I get You are currently at your download limit.

Your profile says you're a current customer so you should have unlimited downloads, excluding master skins.

Try logging off, clear your cookies & cache, and log back in. If you are still unable to, shoot an email to support and they should be able to fix it for you.

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http://www.dreamscene.org/gallery.php

You can find a few good mpegs which are usable as wallpapers.

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JuniorCrooks

Join Date 12/2009

+278

Thanks CarGuy1 but I did all that and still no luck. I shot of an email to support so I will see what they have to say.

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JuniorCrooks

Join Date 12/2009

+278

Well still can't download and support seems to be ignoring my email unless it takes longer then 3 days to get a reply. Can't say I am real happy about it but its not the end of the world either. Maybe it is just time to move on and upload my skins somewhere else.

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Same problem as guy above... just purchased ObjectDesktop 2010, created an account, and was experiencing unlimited downloads for a decent while (beyond the normal limit) when I suddenly got the "download limit reached" redirect again. Considering its my first day as a member/owner of this product, and it clearly states that I would be able to get unlimited downloads with a purchase, not a very bright foreshadowing of what might be to come with this software. Will send an email to whoever I can here today; hopefully this doesn't lead to a three-day + wait time to hear back.

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Bebi Bulma

Join Date 04/2004

+209

Quoting djME27,

reply 31

I believe JuniorCrooks tried emailing support during the weekend and support doesn't work on weekends, which would explain the delay.

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Island Dog

Join Date 06/2003

+1047

Quoting djME27,

reply 31

Make sure the account you are using for WinCustomize is the same account your registrations are under. You are getting the message because it is not showing you as a current customer.

If you used a different e-mail to purchase, you can merge them here.

https://www.stardock.com/support/registrations/

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