@ Support: If you can think of anything I can send (event logs,etc.) to help track this problem down please let me know.

TIA

One more thing. If there are cursors in the gallery that will wreck CFX to the point it is unusable they should be removed. Imho,SD should be  testing old content on new apps and taking steps to insure they are compatible. 

I deleted all cursors and started over. CursorFX+ seems to be working again for now. Thanks for the suggestion Rosco_P.

Download this (use IE, as FF doesn't handle it right for some reason...):

http://sd.stardock.com/mike/apps/enumerate_startup.bat

save the file, run it, and attach the log file (named startup.txt) it generates on the desktop to an email, and send it to support@stardock.com along with your system specs, and what you've tried already (i.e. Have you checked security software?  Have you verified/uninstalled/reinstalled?  etc...).  That should give us a good start to help you out.

If my math is correct, there are approximately 2000 cursors available on WinCustomize.com, the oldest of which is from Dec 14, 2001.  There are 5 basic versions of Windows that Stardock generally supports (XP 32-bit, Vista 32/64-bit, 7 32/64-bit).  That means, in order to check out our back catalog, we would literally have to run 10,000 tests in order to figure out what works on what.  Ten thousand.  Just sayin'...

Ok,Rosco_P, I'll do that just as soon as I get some time. I'll  try to look into it by Thursday,my only day off this week. Sorry to come off so bitchy. We lost 1/2 our workforce where I work last week and they made up for it by doubling my hours.Good for the paycheck but hard on the rest of me.

My main point was that all my cursors work great with CFX Free or Plus on Vista 32 bit,but only the free version works on Win7 64 bit without locking up. I'm sure we'll find out why with a bit of investigation.

Ouch, I am sorry to hear that.  And don't worry about me, I don't take too much personally, and I understand the frustration of computers not working.  We're cool, especially considering I think you were the first person to give me karma back when I started. 

I'm not saying your problem isn't caused by some bug in CursorFX, all I'm saying is that the most likely problem is that you have a cursor that is causing issues.  If you move all your cursors to another location, and you're still having problems, then the issue probably isn't with a cursor, and we can go from there.  I'm just trying to use Occam's Razor to rule out the most likely possibility.  All it takes is that one cursor that wasn't designed for your OS, just one cursor whose data somehow got corrupted to cause issues.

If you saw my beard, you'd understand...

what has been seen cannot be unseen.

Karma, cash, we take Visa, Master Card, American Express, Discover (No Diner's Club).

I had the same issue. I am running a dual boot sys with XP Pro SP3 32-bit and Win 7 Pro 32-bit. Control panel works fine in XP. Fixed it by changing to XP SP3 compatibilty mode. Go to Program Files\Stardock\CursorFX and right click CursorFX control panel.exe and select properties and select compatability tab. Also, I had 3 themes that somehow got changed to (theme).CursorEXScheme, possibly by Win 7 easy file transfer? Check your file extensions, in Users\Public Documents\Public\Stardock\CursorFX\Themes.

hi Tammy228. i did what you suggested and changed Properties to Vista SP2 and now CursorFX Plus is working fine, for now. i moved all the themes back to Public Documents etc folder as i had it the last time when it wasn't working and Rosco_P was suggesting to move all themes from Public Documents etc. and then one by one move them back to Public Documents. when i did move them from Public Documents etc CursorFX Plus control panel did work but putting back 100s of themes one by one is too time consuming. so by changing Properties of CursorFXPlus control panel back to Vista SP2 seems to have worked. so i still reckon that it has something to do with CursorFX Plus not being fully compatible with Windows 7 Home Premium.

anyway Tammy228, thanks. i hope it keeps on working in the future. or i hope Stardock will update CursorFX Plus to fully be compatible with Windows 7.

Hot Damn!  Shazaam!  Now I only have to double click when applying changes in the Settings.

Thanx for the pm, Wiz....mighty neighborly of you!

BTW

Windows 7 Home Premium 64 bit

Can you be more specific about what is happening?  Does anything change?  Does it revert to the Windows default cursor?