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The Undying
The Undying
Join Date 11/2008
+11

Problem with graphics card

March 9, 2009 3:16:55 PM from Stardock ForumsStardock Forums

I've downloaded and installed new software for my video card. I was then prompted to refresh my Windows Experience Index, which I did. After the performance assessment finished, I noticed that the Graphics (this is Vista, by the way) rating had actually fallen from 3.5 to 3.2. To confirm this, I ran one of my games, where I noticed a distinct fall in performance power. Any advice as to sorting this out?

Cheers,

The Undying.

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The Undying
blackcurtain
Join Date 01/2009
+32
Reply #1 March 9, 2009 3:27:39 PM
from Stardock ForumsStardock Forums

help us help you with a little more info.

what video card and driver version?

it's possible that the latest driver version has bugs.

 

 

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The Undying
Wizard1956
Join Date 01/2008
+2202
Reply #2 March 9, 2009 3:28:07 PM
from WinCustomize ForumsWinCustomize Forums

 32 or 64 bit? Could it be possible you got a bad/incompatible driver download?You might try rolling back your driver to the previous version and running the assessment again. If it improves things,you may want to wait on that update or try downloading it again after deleting the one you just got.

Edit: What blackcurtain said^^^^^

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The Undying
The Undying
Join Date 11/2008
+11
Reply #3 March 9, 2009 4:11:38 PM
from Stardock ForumsStardock Forums

Oh yeah, sorry;

NVIDIA GeForce 8400 GS with 32-bit color.

The Undying.

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The Undying
blackcurtain
Join Date 01/2009
+32
Reply #4 March 10, 2009 12:44:56 AM
from Stardock ForumsStardock Forums

the Wizard is wise...

if rolling back does not help then completely uninstall your nVidia Video driver and reinstall.

but becareful if you do uninstall. If you are running a motherboard with an nVidia chipset ALL drivers will be listed in your add/remove programs list under nVidia drivers. the uninstall wizard will by default ask if you want to uninstall ALL drivers, which will uninstall any network, storage or other nVidia drivers. You need to select ONLY the video driver, or else you'll be re-installing all nVidia drivers.

Personally I prefer to uninstall any previous driver before updating, I too have had problems if trying to update over already installed drivers.

nVidia Drivers

 

 

 

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The Undying
Teh_Defcon
Join Date 12/2008
+2
Reply #5 March 10, 2009 1:02:04 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I did find that the latest version of nvidia drivers is..

179.48 (for laptops atleast)

And how can you run this game with just an 8400? Thats a reliable card!

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The Undying
The Undying
Join Date 11/2008
+11
Reply #6 March 14, 2009 5:44:21 AM
from Stardock ForumsStardock Forums

I've reached the Programs and Features menu, where I found one entry in the list, named: 'NVIDIA Drivers'. When I click to uninstall it, it gives me the option to uninstall the entire driver and all the components, but it doesn't let me uninstall specific parts.

The Undying.

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The Undying
The Undying
Join Date 11/2008
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Reply #7 March 14, 2009 7:03:28 AM
from Stardock ForumsStardock Forums

This error message appears each time I log onto my account. I feel it was caused by my recent multi-installation.

The Undying.

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The Undying
valp666@msn.com
Join Date 03/2001
+33
Reply #8 March 14, 2009 7:10:21 AM
from WinCustomize ForumsWinCustomize Forums

Google on NVIDIA uninstall utilities. There are sometimes issues with specific versions of the Nvidia drivers not wanting to uninstall correctly. I have also seen where go into Device Manager (right click on My Computer and select Manage) and uninstalling there will work where doing it through Program Features doesn't work correctly.

If you have a laptop you can get newer video drivers from http://www.laptopvideo2go.com they build custom INF files for the drivers for laptops to be able to use the regular nvidia releases and I have been using their versions for 3 or 4 years with great success.

And if all else fails get a bigger hammer.

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The Undying
Wizard1956
Join Date 01/2008
+2202
Reply #9 March 14, 2009 7:14:23 AM
from WinCustomize ForumsWinCustomize Forums

If my memory serves my correctly,I have seen that before on my rig.I believe there are run commands that will fix it,but I don't remember what they were. The screenshot is a big help so I'll bet support will see this and give you some help.I wouldn't uninstall anything yet.

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The Undying
The Undying
Join Date 11/2008
+11
Reply #10 March 14, 2009 8:17:56 AM
from Stardock ForumsStardock Forums

And if all else fails get a bigger hammer

I tried throwing big chunks of ice at it but the firewall simply melts them into water.

If my memory serves my correctly,I have seen that before on my rig.I believe there are run commands that will fix it,but I don't remember what they were. The screenshot is a big help so I'll bet support will see this and give you some help.I wouldn't uninstall anything yet.

I already have re-installed the video card software. I wouldn't worry too much about that error because it doesn't seem to have any impact on my system. Also, the base score has returned to 3.4. Huzaa! Thanks for the help.

The Undying.

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The Undying
Wizard1956
Join Date 01/2008
+2202
Reply #11 March 14, 2009 8:44:08 AM
from WinCustomize ForumsWinCustomize Forums

 

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