there's your answer............Iconpackager is NOT made to "install > apply new icons > uninstall while keeping new icons" if you want to uninstall you must first apply the Default Windows icons

I wish I had never trialled Icon Packager. I was on day 1 of the trial install from download.com I reset to default iconstwice to make sure. After my reboot all my program icons on the desktop, quick launch, start menu and in explorer have the default white sheet of paper. I could not find a single way to uninstall as it was not showing in Your Uninstaller nor in Add/Remove programs. I read the above fix so I installed again on top of the current install in case it was faulty. Again I made sure default icons everywhere were appplied. I ran odnt_zapper.exe to remove/uninstall Icon Packager. None of my program icons were restored. I went to plan 2 to manually reset icons. If I have more than the one choice of icon it changes and stays but if it is like Mailwasher Pro and over half my programs there is only the one default icon and "changing" it does nothing.The icon is there in the change icon box and shows up on the tab top but click apply or ok and all I get is the single white page.

I am STUCK with all these missing icons riddled throughout any list. I tried deleting the shortcut and recreating -- nope!  I tried deleting the icon cache and rebuilding it. Reboot and STILL have no program icons.

I hate to think what this program does to other vista users who buy it and find out it deletes the default icons for programs. I hope Stardock steps up to the responsibility and solves this problem.

I have several Stardock products and over 5 years. Never had a problem until now but I am well P#@$%@ off. My guess is that IP resets the default program icon to the white sheet of paper permanently - whether with a new package install or reverting to default icons.

I have been 6 hours all over the web looking for a fix with no luck. I was so sure this would help. BTW I also did 2 system restores to go back well before this but those program icons remain as the single white sheet of paper.

Well Stardock? What do I do? Even if I buy your product I still maintain the sheet of paper for all programs.

Thanks for your fix, it worked.  Now everyone needs to complain to stardock.  SINCE VERSION 3 the razer tray icon for my mouse turns into a blank icon, they have carried this problem into version 4.  WAY TO GO STARDOCK!  How about TESTING your software next time before release?  All this money spent to be "superior" to Windows default and it runs like crap and errors galore.  Great.

This issue has been around long enough that it would seem prudent for SD to put a warning dialog up when you go to uninstall IP insisting that you revert to the default Windows icons before proceeding with the uninstall.  I'm no programmer, but seems like that ought to be relatively straightforward.

Zubaz, whilst the acknowledgement for the posted feedback is nice can I ask a little more.

In this thread http://forums.stardock.com/309116/page/3 in post 53 I asked the following question:

"However I'd just like to ask Stardock if the uninstaller routine for Iconpackager using Impulse has been updated so that default icons can be set and will remain if Iconpackager is uninstalled?"

Nearly 2 months later there is no clear response and obviously this thread indicates that the issue persists.

With great respect the issue is well known and i again ask whether it is going to be fixed?

Is it really that hard to obtain a clear answer?

Thank you

While I'm at it, I should also mention that IP continues to reset the shell icons to the defaults and wipe out the 'Repair shell icons for the following processes only' list (the 'white' list) every time you update.  Hardly lethal, but very annoying.

Same issue as previous post.

Iconpackager worked fine on x64 Vista until I reformatted this weekend.  Version impulse installs now wipes all my .exe and shortcut icons to default generic white boxes.  Reformatted, reinstalled, and reproduced the issue.  Then rolled back to a system restore point set prior to installing iconpackager and icons were all fixed.

This happens as soon as I attempt to apply an icon package.  Has nothing to do with uninstalling.

If you have not emailed support, please do so we can track this.

I filed a ticket on Friday, and on Monday afternoon I got this reply:

Please access your System Registry (XP - Start-> Run, Vista - WinKey +R) and in the run box type regedit. Then go to the following Key;

HKEY_CLASSES_ROOT\exefile\shellex\IconHandler

On the right side of the screen, if it has a value of {611AD258-4138-4348-A534-9856FA6BA398} you need to rename that registry key from 'IconHandler' to something else, IconHandlerX works.
Then reboot your PC and the Icons should come back.

It worked for me.  Note for the reading-impaired (like me):  When I first started looking for the registry key, I got distracted by the HKEY_CLASSES_ROOT\.exe section and started thinking that there was no \exefile branch.  It's there, but comes later because of the alpha sorting on the "." in ".exe"

That (HKEY_CLASSES_ROOT\exefile\shellex\IconHandler) is the current fix for this issue, so far it has worked 100% of the time. We are looking at the un-install routine from the Dev's end so this won't happen all the time.

I would like to add that I have just experienced this issue on updating IconPackager to the latest release via Impulse.  I have experienced the problem before, too long ago to remember how I fixed it.

I attempted to set my icons back to the Windows Default, and used both the Repair and Rebuild options in IconPackager to no avail.

Very annoying indeed. Using REGEDIT I see that my IconHandler entry corresponds to the problem value suggested above and I am about to reboot.

Vista x64 Ultimate.

Thank goodness, I found this thread.  I am running Windows 7 64 bit with Icon Handler 5.1 and discovered that the same problem with white icons was reported years ago.  In this instance, my Microsoft system icons were fine but my Office 2010 icons were gone as well as some others.  Some I was able to restore by right clicking and selecting the appropriate icon but nothing had worked for the Office 2010 icons until I found this thread.  I renamed IconHandler to IconHandlerx and all of my icons are now back to normal and Icon Handler has been totally removed from my system.  THANK YOU for saving my sanity and Happy New Year to all.