Hello there no kid 65
If you want to get some help with that machine we need to know about what it is that you are having such a problem with?
Thus why and what is wrong with WB?
If all you want is to not use the program then by all means ask for your money back. But if you really want your computer to be fixed and work with WB as others here have it. Then we need to have some idea of what the problem is.
Also from a personal point of view the people I know at support work very hard to fix things. I'm not sure why you have had a bad deal with them. But if you would give them and the people here at this community a chance. We may just figure out what it is that you have wrong and get things going for you...
If you like you can email me or use the PM system here and I'll be glad to give it go and see what I can figure for you.
My email is listed in my personal page and you can use the PM to email or PM via Stardock servers.