I use the Prt Scr key to take a screenshot, always have. I never had a problem till now, my shots come out all black with white hilites. The only thing that has changed is this: I had a 22 inch monitor and a 19. Now I have a 24 and a 22. Could it be the monitors/video card? I tried one of those screenshot programs, out of 5 tries it crashed 4 times and saved one image. The image I got had all the window frames gone, that ain't worth a hoot if your trying to show a WindowBlind.