Took me 2 hours to get rid of this hack job of an application.
All of the stuff here that some suggest would not work. I am not a novice computer user. 
I had worked in IT before. However the way they locked it in to the system you literally have to jump through hoops to eliminate it.
I am tired of things getting crippled. 
It did work for the first 2 years then something changed and I even tried to upgrade but the problem still did not get resolved. 
NOTHING and I mean Nothing suggested here on the forms would correct the problem. 
So now I am angry and do not want it on my system. Its too late for a refund but I just don't give a crap now. 
Keep your buggy junk I will take my business elsewhere.