i have been using deskscape for several years.. now my update says can't install due to restrictions, to ask the admin for help. i am the admin for my computer. i have turned off the security features and still get this message. is there anything else i can try?
email removed by Mod...
Hello,
Best not to post your email in a public forum ...
Sorry to hear you are having issues.
What version of Windows ? ( full numbered version )
What version of DeskScapes ?
AzDudeStardock Community Assistant
Windows 10 ver. 21h2 for deskscape 11
haven't heard from anyone on this yet.
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Hello,Sorry to hear you are having issues. Was this same pc running Deskscape 10 or 11 before the update?
ThanksBasj,Stardock Community Assistant.
Yes all the same till the update of object desktop
Can you try download the installer from your product page and install using that one? https://store.stardock.com/myaccount/products. Try that and report back.
Thank you,
Basj,Stardock Community Assistant
same results
Are you getting your DeskScapes from your your Object Desktop
if so OD is a yearly subscription service and yours might be expired.
So you might have to renew it again for all to work .
It can be renewed at a discount here : https://www.stardock.com/products/deskscapes/download
ok bought it... same problem
Once you have active Object Desktop subscription again. Please try purge and reinstall steps as mentioned here: [link]. Just make sure to re-download the latest version from your account [Link]. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.
uninstalled everything rebooted, installed object desktop. same error.. " This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.." i am the administrator... also get an "error 5" message sometimes
Can you try cleanboot, use this guide : https://forums.stardock.com/485954/deskscapes-support-faq#cleanboot. Try installing while in cleanboot.
Could this be happening because it's maybe an ARM based computer? Reminds me of another thread I'm not able to find.
Clean install of windows did the trick... thanks for your help...
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