Stardock Closed for the Holidays
Jan 5, 2015 8:45

Stardock's offices will be closed in observance of the holiday season from December 19th until January 5th, 2015.

During this time there will be a delay in answering support tickets, so we ask for your patience during the holiday period.  While we will keep tabs on the tickets during the break, we will respond to them as quickly as possible upon our return.  

On behalf of the Stardock staff we wish you a happy holiday season and look forward to the new year!

HP Issued Recall on 6 Million Laptop LS-15 Power Cord

By on August 30, 2014 6:10:40 PM from JoeUser Forums JoeUser Forums

DrJBHL

Join Date 04/2002
+2170

 

The LS-15 can overheat and cause fires. So HP has issued a voluntary worldwide recall on 6 million of these power cords used on HP and Compaq computers (you can see the number on the female end of the cord) from 9/2010 – 6/2012.

Not all HP and Compaq notebook and mini notebook PCs were sold with the LS-15.

“There were 29 reports of cords overheating, melting and charring causing 2 claims of minor burns and 13 claims of minor property damage.” – c|net

HP’s announcement:

“HP Notebook PC AC Power Cord Safety Recall and Replacement Program
Program Summary

On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for affected AC power cords distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012.

HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.

HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers. We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.

Note: Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare.” – HP

Turns out that in 2013, HP had to recall power cords for Chromebook 11and it was pulled off the shelves. HP notebook batteries have also been recalled after overheating causing injury and damage.

IF YOU HAVE AN LS-15 POWER CORD, STOP USING IT IMMEDIATELY AND CONTACT HP FOR A FREE REPLACEMENT. MOST AFFECTED ARE IN THE USA AND CANADA.

The link you need: https://h30652.www3.hp.com/

0 Replies
Search this post
Subscription Options


Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v1.0.0.0    #108433  walnut3   Server Load Time: 00:00:00.0000109   Page Render Time:

Home | About | Privacy | Upload Guidelines | Terms of Service | Help
WinCustomize © 2014 Stardock Corporation. All Rights Reserved.