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Losing skin defined system colors after "sleep"

By on August 17, 2014 1:05:34 PM from WinCustomize Forums WinCustomize Forums

2of3

Join Date 10/2006
+648

I have noticed that when I wake up my laptop after sleep (close lid), I have lost the background color and hotlink color in some dialogs. Here is a screeny of the issue:

On the left is what it should (and does) look like on fresh apply of the skin. On the right is after waking up from sleep.

 

Running Windows 8.1 with Start8

 

WB info:

Windows 8.1 (9600.winblue_gdr.140723-2018)
WindowBlinds 8.05 (027 - Windows 8 Edition) - 64 bit OS

    Wblind.dll         2014/06/12 17:50:ll
    Wblind64.dll         2014/06/12 17:50:49
    Wbsrv.dll         2013/06/18 15:44:40
    WB8Config.exe         2014/06/12 17:50:17
    Wbload.dll              2014/06/12 17:50:43
    Screen.exe         2013/06/06 15:52:23

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August 17, 2014 1:08:10 PM from WinCustomize Forums WinCustomize Forums

This applies to all skins that I have tried, BTW

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August 19, 2014 3:53:45 AM from WinCustomize Forums WinCustomize Forums

Bump

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August 19, 2014 12:44:01 PM from WinCustomize Forums WinCustomize Forums

Not seeing this on my Windows 8 rig.

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August 19, 2014 1:47:37 PM from WinCustomize Forums WinCustomize Forums

Thanks, Jim. Going to do a total reboot to see how it is after startup.

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August 19, 2014 1:54:33 PM from WinCustomize Forums WinCustomize Forums

Everything is good after a reboot.

 

After sleep/hibernate/log off user, the "skin defined system colors" are not being applied.

 

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August 20, 2014 2:03:13 PM from WinCustomize Forums WinCustomize Forums

Bump

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August 20, 2014 2:16:46 PM from WinCustomize Forums WinCustomize Forums

I think it's probably best to start a support ticket at this point.

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August 20, 2014 2:37:32 PM from WinCustomize Forums WinCustomize Forums

Ok, Spence. Will do

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September 11, 2014 4:37:46 AM from WinCustomize Forums WinCustomize Forums

I submitted a ticket regarding this issue (linking to this post also to save time as I have outlined the issue here with pictures) and followed the instructions provided by support (download a thingy to gather info about my computer) then heard nothing for 5 days.

I went back to work (I work out at sea and am without internet for longish periods of time) and meanwhile my ticket was closed after not replying within 72 hrs.

Too bad that I'm expected to wait for 5 days before receiving a reply, but support closes the case after 3 days of not hearing anything.

 

Doubtful that I'll be resubmitting a ticket on this issue given that I cannot guarantee that I can reply before my ticket is closed again.

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