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Why am I getting this?

Black background...yuck!

By on July 24, 2014 8:45:24 AM from WinCustomize Forums WinCustomize Forums

Uvah

Join Date 05/2006
+739

When I created a new dock and re-positioned it, closed settings and opened it again all I get is a black background. I can still access each dock and change skins but I can't see anything. Any ideas.

 

 

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July 24, 2014 12:48:12 PM from Stardock Forums Stardock Forums

Can you unload WindowBlinds or change the skin and close/reopen OD? It looks like a WB issue.

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July 24, 2014 1:33:06 PM from WinCustomize Forums WinCustomize Forums

I know this may sound silly, but I would make sure I reboot before doing anything. 

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July 24, 2014 1:55:28 PM from WinCustomize Forums WinCustomize Forums

I changed skins and its partially black now. Gonna try again before unloading WB.

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July 24, 2014 2:45:46 PM from WinCustomize Forums WinCustomize Forums

After unloading WB

 

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July 24, 2014 3:21:09 PM from Stardock Forums Stardock Forums

Were you able to reboot? I may suggest sending in a support ticket if after a reboot it doesn't fix itself.

http://esupport.stardock.com/index.php?/Tickets/Submit

 

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July 24, 2014 3:26:42 PM from WinCustomize Forums WinCustomize Forums

I rebooted after unloading WB. Will submit a request to support.

Ticket ID #IQE-179-87853
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July 25, 2014 4:29:01 PM from WinCustomize Forums WinCustomize Forums

UPDATE: I found the problem. Apparently the cause was Objectdock 2.20 Beta installed with OD+. A response from support told me OD+ is no longer supported and I did not know that so......I did an uninsiall of both OD+ and the Beta, went to the store and downloaded Objectdock and installed that one. The config window comes up normally now. I dl'd the support tool, ran it and sent it with a screenshot I made before uninstalling OD with a reference to this thread. I hope I didn't waste their time.  

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July 25, 2014 4:30:59 PM from Stardock Forums Stardock Forums

Glad you got it working.

 

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