Why am I getting this?

Black background...yuck!

By on July 24, 2014 8:45:24 AM from WinCustomize Forums WinCustomize Forums

Uvah

Join Date 05/2006
+737

When I created a new dock and re-positioned it, closed settings and opened it again all I get is a black background. I can still access each dock and change skins but I can't see anything. Any ideas.

 

 

8 Replies
Search this post
Subscription Options


Reason for Karma (Optional)
Successfully updated karma reason!
July 24, 2014 12:48:12 PM from Stardock Forums Stardock Forums

Can you unload WindowBlinds or change the skin and close/reopen OD? It looks like a WB issue.

Reason for Karma (Optional)
Successfully updated karma reason!
July 24, 2014 1:33:06 PM from WinCustomize Forums WinCustomize Forums

I know this may sound silly, but I would make sure I reboot before doing anything. 

Reason for Karma (Optional)
Successfully updated karma reason!
July 24, 2014 1:55:28 PM from WinCustomize Forums WinCustomize Forums

I changed skins and its partially black now. Gonna try again before unloading WB.

Reason for Karma (Optional)
Successfully updated karma reason!
Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.
July 24, 2014 2:45:46 PM from WinCustomize Forums WinCustomize Forums

After unloading WB

 

Reason for Karma (Optional)
Successfully updated karma reason!
July 24, 2014 3:21:09 PM from Stardock Forums Stardock Forums

Were you able to reboot? I may suggest sending in a support ticket if after a reboot it doesn't fix itself.

http://esupport.stardock.com/index.php?/Tickets/Submit

 

Reason for Karma (Optional)
Successfully updated karma reason!
July 24, 2014 3:26:42 PM from WinCustomize Forums WinCustomize Forums

I rebooted after unloading WB. Will submit a request to support.

Ticket ID #IQE-179-87853
Reason for Karma (Optional)
Successfully updated karma reason!
July 25, 2014 4:29:01 PM from WinCustomize Forums WinCustomize Forums

UPDATE: I found the problem. Apparently the cause was Objectdock 2.20 Beta installed with OD+. A response from support told me OD+ is no longer supported and I did not know that so......I did an uninsiall of both OD+ and the Beta, went to the store and downloaded Objectdock and installed that one. The config window comes up normally now. I dl'd the support tool, ran it and sent it with a screenshot I made before uninstalling OD with a reference to this thread. I hope I didn't waste their time.  

Reason for Karma (Optional)
Successfully updated karma reason!
July 25, 2014 4:30:59 PM from Stardock Forums Stardock Forums

Glad you got it working.

 

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v1.0.0.0    #108431  walnut1   Server Load Time: 00:00:00.0000156   Page Render Time:

Home | About | Privacy | Upload Guidelines | Terms of Service | Help
WinCustomize © 2014 Stardock Corporation. All Rights Reserved.