Purchased Object Desktop renewal yet programs won't activate despite saying they did

By on July 13, 2014 11:10:32 AM from Stardock Forums Stardock Forums

gilly775

Join Date 02/2006
0

Ok, this is frustrating. I purchased a renewal for Object Desktop and after installing a bunch of programs, I activate using my email/password and it tells me they are activated but the trial/purchase/activation box still stays there. Furthermore, the Object Desktop Manager shows none of my programs in there yet I can see on my account that I have a subscriptions because it tells me that my subscription expires in 350+ days. Can someone look into this please?

Thanks,
Brian

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July 13, 2014 1:22:51 PM from WinCustomize Forums WinCustomize Forums

If you haven't done so already please fill-in a support request here - http://esupport.stardock.com/index.php?/Tickets/Submit

It is the weekend and support will return to work tomorrow morning.

They will be able to resolve this issue for you.

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July 14, 2014 9:40:34 AM from WinCustomize Forums WinCustomize Forums

I straightened your registrations out. Try it now.

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July 15, 2014 1:55:45 PM from Stardock Forums Stardock Forums

Quoting Gargabee,

I straightened your registrations out. Try it now.

 

Thank you! That fixed it!  

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