Bitdefender issue to be aware of

By on June 23, 2014 3:42:13 PM from WinCustomize Forums WinCustomize Forums

Fuzzy Logic

Join Date 05/2002
+450

Saturday morning my pc suddenly shutdown. It went off like the power cord had been pulled. In a fraction of a second, as it was going, I though I saw a pop-up bottom right of the screen.

It took me four attempts to get the pc started. A few minutes later it went again. The shutdown was so dramatic I started thinking of hardware issues such as the graphics card failing - especially as a few reboots suggested Windows was running but with a blank screen.

This happened a number of times the same: the pc would just shut off and take numerous attempts to boot afterwards.

I finally saw it on Sunday - The pop-up was Bitdefender Wallet. A bit of reaserch told me that even if you have it switched off (as I did) it still has programs in the background and these can cause the sudden shutdowns I'd been having.

I disabled pwdmanui.exe, pmbxag.exe and bdapppassmgr.exe in startup programs and the problem is solved.

It may not happen to you, but it's something to be aware of.

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June 23, 2014 4:42:46 PM from WinCustomize Forums WinCustomize Forums

Thanks for passing that along.  That sound like the type of thing that could have a person re-installing or ripping things apart.

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