Icons don't work

By on January 26, 2014 10:08:20 AM from Stardock Forums Stardock Forums

bha19

Join Date 08/2009
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I know this has been asked before but I have deskscapes as my only Stardock product. I also run Windows 8.1. My problem is I can't move my folders around or drag files into them either. Is there a fix for this?

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January 26, 2014 1:09:05 PM from WinCustomize Forums WinCustomize Forums

Is there a fix for this?

 

There must be, because I don't have the problem on 3 different Windows 8.1 rigs.

 

What version of DS? Make sure you have the most recent, and most updated GFX driver installed.

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January 26, 2014 7:20:01 PM from Stardock Forums Stardock Forums

I have latest graphics driver (NVIDIA) and deskscapes8.1. I can open foldrs on desktop but can't move them so are there any thoughts on this?

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January 26, 2014 9:19:43 PM from WinCustomize Forums WinCustomize Forums

Are you also running Fences?

 

If so, make sure it's the most recent version.

 

If yes, then disable fences and try to move a folder.

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January 27, 2014 6:10:17 AM from Stardock Forums Stardock Forums

I don't have fences

 

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January 27, 2014 8:26:12 AM from WinCustomize Forums WinCustomize Forums

Im also run windows8.1 and have deskscapes installed i can move my folders freely no trouble at all.
Did you try to uninstall - download the setup file again and reinstall to see if the problem persists? 

If that doesnt help you should contact support@stardock.com or livechat

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January 27, 2014 11:56:24 AM from WinCustomize Forums WinCustomize Forums

I realize this will be silly, but check and be sure you don't have the desktop locked. Stranger things have happened.

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January 29, 2014 6:39:26 AM from Stardock Forums Stardock Forums

I did send them an email but thanks to RedneckDude I think I found my solution. I right clicked an empty space on the desktop and clicked on view. I needed to uncheck align to grid and all is working.

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January 29, 2014 10:58:23 AM from WinCustomize Forums WinCustomize Forums

All though it isn't with every computer problem it does seem a lot of the times the problem is because of a simple setting selection.  

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January 29, 2014 11:03:26 AM from WinCustomize Forums WinCustomize Forums

Twas Philly that suggested to me that your problem may be the icons were locked.  Thanks, John!

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