Can't move icons that are not in a fence

By on December 2, 2013 3:36:17 PM from Stardock Forums Stardock Forums

bill191

Join Date 11/2013
0

If I try to drag an icon that is not inside a fence to a new location on the desktop the icon snaps back to its original position when I stop dragging. How can I move an icon that is not in a fence? Thanks.

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December 2, 2013 3:50:28 PM from Stardock Forums Stardock Forums

This is an issue in Windows 8.1 with the older version of Fences. If you are using 8.1, try updating your version of Fences from here: https://store.stardock.com/myaccount/products

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December 2, 2013 8:36:16 PM from Stardock Forums Stardock Forums

I am already running version 2.11.0.610 of Fences. I am running Win 7 Pro 64 bit. Are you saying that I should install the 2.12 beta?

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December 2, 2013 10:13:49 PM from Stardock Forums Stardock Forums

I installed the Fences 2.12 beta and I still cannot move icons that are not in a fence on Win 7 Pro 64 bit. Any other suggestions?

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December 3, 2013 8:13:55 AM from Stardock Forums Stardock Forums

Support ticket time.

Please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to support@stardock.com

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December 3, 2013 4:17:34 PM from Stardock Forums Stardock Forums

Thanks. The file has been sent.

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