All Stardock games still not completly available on SDC

By on October 16, 2013 4:32:22 AM from Stardock Forums Stardock Forums

Picciu

Join Date 04/2006
0

Years ago, after the "we are selling our customers to others without telling them" thing about Impulse, you said that all stardock game would be eventually be available to download to the new Stardock Center, just the time to set them. A bit sad about the other games purchased before on sdc and then impulse, but still got hope for the stardock game to be available without pain on your site. To this date however, many of them are not available and some are splitted on different download services. Is there any way to get them all in one place? Also, should be the right thing to do to give all the customers the equivalent steam key for their products given the fact that was not their fault that you are now selling games there? Like you did with Fallen Enchantress (I have the legacy game as a standalone download but when you decided to go steam you gave the key for it)

For instance I find myself with a standalone installer for demigod, but the additional demigod require impulse.

For GalCiv2 I'm force to install Impulse to redownload the game I purchased as retail and that at the time I could download and update using the old sdc. I have dark avatar e twilight of arnor as single download but not dread lords game. Wouldn't be better to have at least the ultimate edition if is it too much pain for you to add the single espansion?

Same thing for SoSE. Base game stand alone, espansions on impulse, then steam. It's a pain for the customer.

I think it's a genuine request to have the game easly accessible and in one place.

Thanks

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October 16, 2013 8:14:39 AM from Stardock Forums Stardock Forums

Sorry for the trouble. For non-Steam games, you can download them here: https://store.stardock.com/myaccount/products

Beyond that, we can help you out with the registrations if you send us an email at support@stardock.com

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October 16, 2013 9:42:15 AM from Stardock Forums Stardock Forums

Quoting Gargabee,

Sorry for the trouble. For non-Steam games, you can download them here: https://store.stardock.com/myaccount/products

Beyond that, we can help you out with the registrations if you send us an email at support@stardock.com

As I said, the games are there but scattered on different download methods even between base game and addon. Can you fix that if I write on the support address?

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December 20, 2014 11:39:14 AM from Stardock Forums Stardock Forums

I recently purchased extra time [1yr] to my Object Desktop Subscription.

However, at least one of the OD programs [Sound Packager] states that

it has reached its maximum activations.

_____________________

 

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December 20, 2014 11:48:50 AM from WinCustomize Forums WinCustomize Forums

sabakanwal, please write to support@stardock.com so it can be reset.

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January 31, 2015 4:45:05 AM from Stardock Forums Stardock Forums

I've got the same issue...how will u solve this ?

Completed Orders

  1. Order Date: Tuesday, February 22, 2011  
    Order #: 1962005
    Items:
    • Master of Orion III
    • Master of Orion II
    • Master of Orion
    • Master of Orion Collection
    • Cities in Motion
  2. Order Date: Thursday, January 06, 2011  
    Order #: 1897300
    Items:
    • Supernova 2: Spacewar
  3. Order Date: Sunday, November 21, 2010  
    Order #: 1831385
    Items:
    • Sword of the Stars - Complete Collection
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January 31, 2015 7:52:23 AM from Stardock Forums Stardock Forums

You will need to contact GameStop for access information regarding third-party titles purchased via Impulse. We only provide downloads for Stardock titles; GameStop purchased Impulse and all related third-party distribution responsibilities in 2011.

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