Decor 8 / Stardock Central Issue

By on June 29, 2013 8:46:46 PM from WinCustomize Forums WinCustomize Forums

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Join Date 12/2002
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I have now installed Decor 8 on two different Windows 8 PC's, and even though when I run Decor 8 and it says it is v1.05, when I run Stardock Central it keeps saying that Decor 8 v1.05 upgrade is available, and my installed software list says I have v1.02 (beta) installed.

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June 29, 2013 11:56:55 PM from WinCustomize Forums WinCustomize Forums

Tom, I think Stardock Cebtral is a pre beta program. I don't have it yet. 

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June 30, 2013 10:14:20 AM from WinCustomize Forums WinCustomize Forums

Thanks Jim! Corrected.

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June 30, 2013 10:38:15 AM from WinCustomize Forums WinCustomize Forums

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July 3, 2013 10:38:31 AM from WinCustomize Forums WinCustomize Forums

BUMP

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July 12, 2013 9:29:35 AM from WinCustomize Forums WinCustomize Forums

Uhmmm, is anyone from Stardock going to address this issue soon? Because it is still occurring.

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July 12, 2013 9:54:10 AM from WinCustomize Forums WinCustomize Forums

Good morning Tom. Perhaps you would get better results posting in the Stardock Central Support section. Just a thought.

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July 12, 2013 11:14:50 AM from WinCustomize Forums WinCustomize Forums

Quoting Wizard1956,

Good morning Tom. Perhaps you would get better results posting in the Stardock Central Support section. Just a thought.

 

Thanks Wiz, actually I emailed support on it, and I don't even see a Stardock Central Support section in the forums anywhere. Matter of fact, I don't see a support category/area on any product anywhere in the forums other than those users happen to post. Is the a product support area even in the forums? 

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July 12, 2013 11:49:40 AM from WinCustomize Forums WinCustomize Forums

I provided a link in my reply, but here it is again: http://forums.wincustomize.com/forum/1028  In the header at the top where it says

I don't see any for the newer programs yet like Fences 2 or Decor8 but there is one for ObjectDesktop.

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July 12, 2013 11:52:45 AM from WinCustomize Forums WinCustomize Forums

OK, thanks Wiz. You would think Stardock Support would be a main category and not a sub-category of OS Customization though. Oh well.

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July 12, 2013 11:55:18 AM from WinCustomize Forums WinCustomize Forums

The forums aren't an official support outlet.  It's always best e-mail or start a support ticket at http://esupport.stardock.com/index.php?/Tickets/Submit

Although the Support team frequently hits the forums, there's lots of noise where things can be missed.

 

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July 12, 2013 11:56:16 AM from WinCustomize Forums WinCustomize Forums

It would help to post the ticket number as well.

 

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July 12, 2013 12:04:17 PM from WinCustomize Forums WinCustomize Forums

Two very good reminders, Spencer!

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July 12, 2013 12:40:06 PM from WinCustomize Forums WinCustomize Forums

Ticket ID is SFR-526-77022 ID. Just got it this morning.

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July 12, 2013 1:44:31 PM from WinCustomize Forums WinCustomize Forums

Nod, I have the exact same issue, Décor 8 says 1.05(no beta in there though) installed, Stardock Central says 1.02 beta installed, waiting to be installed is 1.05 beta of Décor 8.

Cheers , let us know if there is an answer.

GigaByte69

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July 15, 2013 1:57:51 PM from WinCustomize Forums WinCustomize Forums

One of the following files will resolve the issue (depending on your OS).

Download using IE and run as admin:

http://sd.stardock.com/ken/decor8ver.reg

http://sd.stardock.com/ken/decor8ver64.reg

 

If it doesn't resolve the issue let us know.

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July 15, 2013 3:44:11 PM from WinCustomize Forums WinCustomize Forums

Thanks Zu, I got an email from support too with the same fix info. Have to wait until I get back home to run the .reg file though as I am up here in Michigan ( a few miles from Stardock) right now visiting family.

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July 17, 2013 12:30:24 AM from WinCustomize Forums WinCustomize Forums

Thanks Zubaz

It worked great, once i figured out how to run it as admin.  Managed to get IE10 in Windows 8 to run as admin and then just downloaded and ran immediately the reg file, it worked great.  Stardock Central is happy now, with no more Decor 8 downloads popping up everyday.

Cheers

GigaByte69

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