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Fence Title Bar offscreen, how to fix?

By on June 10, 2013 3:39:36 PM from Stardock Forums Stardock Forums

N9OK

Join Date 06/2013
0

I am evaluating a trial version of Fences 2.10. So far I like it very much. However, I created a fence yesterday where the title bar ended up off screen, for some reason. I can't move or delete the fence. I played with my screen resolution, as I think I saw in an other forum message, in an attempt to force the fence back on screen, but this was unsuccessful.

How can I delete or move this fence?

Thanks,

Joe N9OK

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June 11, 2013 8:27:02 AM from Stardock Forums Stardock Forums

Try restoring a previous snapshot (automatically taken daily by default)?

http://sd.stardock.com/sean/jingimages/2013-06-11_0825_001.png

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June 13, 2013 10:46:11 AM from Stardock Forums Stardock Forums

Only the last 3 days of snapshots are saved, but the problem happened more than 3 days ago. I could revert back to the original installation snapshop, but I lose a lot of configuration work. So, while the solution you propose will work, it's not practical in my case.

Can you propose another method to delete a partially-off-screen fence?

Also, if I wanted to increase the default # of snapshots saved to more than 3, is this easy to accomplish?

Thanks,

Joe N9OK

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June 17, 2013 9:26:49 AM from Stardock Forums Stardock Forums

Deleting a fence manually involves editing the registry and would be something I would want you to place a support ticket for; support@stardock.com

Please run this support tool and attach the log file recorded with the detail of your issue and we can take care of it..

http://sd.stardock.com/SDSupportTool.exe

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June 17, 2013 12:50:09 PM from WinCustomize Forums WinCustomize Forums

Try opening your display properties and rotate your screen to Portrait and back. I just tried it and it seems to move partially off-screen items back onto the screen when switched back.

(not tried with Fences)

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June 18, 2013 10:15:26 PM from Stardock Forums Stardock Forums

Good idea but didn't work. Thanks anyway.

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June 18, 2013 10:25:32 PM from Stardock Forums Stardock Forums

Sean, I generated the file but it's not clear to me where to send it. I'd prefer to not publicly post it in the forums.

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June 19, 2013 8:13:53 AM from Stardock Forums Stardock Forums

Quoting N9OK,

Sean, I generated the file but it's not clear to me where to send it. I'd prefer to not publicly post it in the forums.

Send it to support@stardock.com with the detail of your issue.  Anyone of us here that get the ticket can resolve it.

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June 20, 2013 9:45:56 PM from Stardock Forums Stardock Forums

I sent the file yesterday. FYI.

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June 23, 2013 8:09:30 AM from Stardock Forums Stardock Forums

Still awaiting a response.

Thanks.

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September 5, 2013 3:36:06 PM from Stardock Forums Stardock Forums

Hi Joe N9OK.

 

I have a similar, but not related problem and am going to open a new thread on it.  I just wanted to say:

 

73 de N2NZ (John)

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