I created a ticket [#ILM-417-69470] on 27 February 2013 with the following content:
"Windows 8 Pro, with Media Center Pack, with Fence 2.09
Problem: when I play a video dream (wmv format), click the right corner of task-bar to show desktop will cause Fence in the desktop to disappear or flick, and will cause the right mouse click on desktop to stop working ( cannot show context menu). However, if I restore any window, the problem disappear.
Note: the problem only occurs when play a video dream; other types of dream such as "rotating earth" will be OK.
Thanks a lot for your help! "
On Mar 1st, 2013, I received the following E-mail:
[private communications are private - ZubaZ, Stardock Support]
However until now I did not receive any response from the support team. The issue still remains. Can any Stardock employee help to resolve this problem?
* Until July 1st, the support tickets are still unanswered.