Root Kit issues

By on May 3, 2013 10:57:35 AM from Stardock Forums Stardock Forums

jstrking2001

Join Date 08/2003
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Yesterday I installed the new beta for ObjectDock. Today it is setting off false positives with Norton, which directs you to download the power eraser software. It then identifies the dock64.exe and dock64.dll and RenderPanel.dll as all bad and keeps asking to remove them.

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May 3, 2013 11:02:31 AM from Stardock Forums Stardock Forums

Norton is flipping out because it hasn't seen those particular updates to those files in the wild before. They're fine.

We're trying to whitelist all new updates through Norton as we release them, but it takes time to go through their process.

Kris

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May 3, 2013 7:50:08 PM from WinCustomize Forums WinCustomize Forums

Today it is setting off false positives with Norton,

At least you're aware they are false positives.

Eventually Norton will know too....

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