The backdrop is not working anymore. How can I fix this? Thanks.
GregII - I guess all the suggestions regarding suggestions to help haven't.
So, maybe send a note to Support... they might be able to look at the app's log and help... ?
I sent three emails to Support. They won't answer.
Ticket ID(s)?
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UCI-668-81791
Support replied asking for data and there was no response from you so the case closed.
I have resent the request to you.
And I have resent the response as I did three other times.
Please respond again . . there may have been a glitch.
Nothing.
I see your ticket was received as expected yesterday.
Expect our response soon.
As stated in the last ticket response (16 April 2013) we have escalated the issue only you have reported is being looked at.
The support team was unable to reproduce your issue but we have not forgotten about it
Yep. Sorry.
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