Patience on a monument

By on January 9, 2013 9:42:26 PM from Stardock Forums Stardock Forums

chicago7328292

Join Date 12/2012
0

Hello, is anyone able to assist with trouble tickets here?

I submitted a ticket nearly 3weeks ago, and no response other than auto-email on first day.

 Ticket ID: LFP-405-13134

Thank you.

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January 9, 2013 9:50:15 PM from WinCustomize Forums WinCustomize Forums

You can drop into chat (IRC) via the Stardock Support page (left hand column first entry): http://www.stardock.com/support/?from=nav

after 9 a.m. daily and ask for a Support person to help... one more option for you.

 

Also... have you checked your email "spam/junk" folders and did you write subsequently (before hearing from an actual Support person?) - if you did, your original request for help got kicked back to the end of the queue.

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January 10, 2013 10:32:02 AM from Stardock Forums Stardock Forums

You have a response.  Sorry for the delay.

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January 10, 2013 3:14:14 PM from Stardock Forums Stardock Forums

Thank you. Unfortunately that did not help, so I replied to the ticket with more info. Your assistance is appreciated!

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