SDC Shows nothing at all

By on September 7, 2012 2:12:20 PM from Stardock Forums Stardock Forums

KenF

Join Date 10/2001
0

Title says it all. I have a subscription to Object Desktop but SDC shows No available downloads, no New Software,no installed software, and no subscriptions. I am logged in and everything displays correctly on the My Downloads Page of the store but absolutely NOTHING in SDC.

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September 7, 2012 2:29:05 PM from WinCustomize Forums WinCustomize Forums

It looks like you had two accounts.  They are now one.  Refresh and see what happens.

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September 7, 2012 3:43:30 PM from Stardock Forums Stardock Forums

That's got it, thanks.

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September 7, 2012 4:10:10 PM from Stardock Forums Stardock Forums

You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.

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September 7, 2012 4:15:55 PM from Stardock Forums Stardock Forums

Quoting Leo in WI,
You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.

Extreme paranoia around screwing up helps.  

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December 1, 2012 7:59:15 AM from WinCustomize Forums WinCustomize Forums

I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

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December 1, 2012 8:30:20 AM from WinCustomize Forums WinCustomize Forums

Quoting netzambo,
I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

You might want to post in this tried and true thread. LINK There is a guy that pops in there that does a fabulous job of fixing things.

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December 1, 2012 8:40:49 AM from Stardock Forums Stardock Forums

netzambo: can you verify that you bought ODNT with this forum email? I don't see a purchase for it.

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December 1, 2012 8:43:21 AM from Stardock Forums Stardock Forums

Quoting Wizard1956,

Quoting netzambo, reply 5I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

You might want to post in this tried and true thread. LINK There is a guy that pops in there that does a fabulous job of fixing things.

 

Posting now.
Thank you in advance. 

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December 1, 2012 8:46:03 AM from Stardock Forums Stardock Forums

Quoting Zubaz,
netzambo: can you verify that you bought ODNT with this forum email? I don't see a purchase for it.

Yes, i have downloaded the software in my account.

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December 1, 2012 10:49:34 AM from Stardock Forums Stardock Forums

You should be good now

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December 1, 2012 11:27:15 AM from Stardock Forums Stardock Forums

Quoting Zubaz,
You should be good now

Yeeeeeeeeeees and thank you.

What happened?

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December 1, 2012 11:31:46 AM from WinCustomize Forums WinCustomize Forums

Told you he was good.

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December 1, 2012 11:54:22 AM from Stardock Forums Stardock Forums

Quoting netzambo,
What happened?
You had four accounts asswociated with the same email over the years.  I merged them all into one.

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June 16, 2013 4:02:49 PM from Stardock Forums Stardock Forums

I have the same problem. SDC shows nothing at all !

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June 17, 2013 8:52:49 AM from Stardock Forums Stardock Forums

Quoting karlas,

I have the same problem. SDC shows nothing at all !

Please email support@stardock.com with a screenshot of SDC with you logged in.

Thanks.

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June 20, 2013 7:15:39 AM from Stardock Forums Stardock Forums

I have the same problem,,, It's all empty.

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June 20, 2013 7:35:07 AM from Stardock Forums Stardock Forums

Quoting Likipedia,

I have the same problem,,, It's all empty.

Email support with a screenshot of the Download and Installed sections

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September 9, 2013 12:12:50 PM from Stardock Forums Stardock Forums

Quoting karlas,

I have the same problem. SDC shows nothing at all !

Yep, shows subscription is active, but everything else is empty...

I had stuff installed before impulse, then they made us go to impulse, and now impulse is gone... What a waste that was...

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