Problem with Metaverse Empire Logo's

By on August 24, 2012 12:55:05 PM from GalCiv II Forums GalCiv II Forums

Mumblefratz

Join Date 07/2006
+176

I recently noticed that my empire had a logo that was certainly not the one I had uploaded so I removed what was there and tried to upload my original logo. I couldn't get the upload to work although at least the offending logo was removed.

Could we get Bara to take a look and hopefully fix this so that I could upload a logo of my own choice?

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August 27, 2012 8:25:25 AM from GalCiv II Forums GalCiv II Forums

I got no response to this in the Metaverse so I've moved it to the Forum issues forum.

Bara?

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August 27, 2012 9:40:31 AM from WinCustomize Forums WinCustomize Forums

Unfortunately I am not longer on the web team at Stardock. I have moved over to the games team working on some super secret special projects (not really ). I'll pass this along to the right people though

Bara

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August 27, 2012 10:09:50 AM from WinCustomize Forums WinCustomize Forums

Could you please illustrate via a screen capture which logo you are referring to?

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August 27, 2012 10:17:18 AM from WinCustomize Forums WinCustomize Forums

Quoting GunslingerBara,
Unfortunately I am not longer on the web team at Stardock.

Wow, sorry to hear that. Thanks for all you've done to keep the forum pages turning.

Good luck at your new assignment.

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August 27, 2012 12:19:22 PM from GalCiv II Forums GalCiv II Forums

Quoting GunslingerBara,
I am not longer on the web team at Stardock. I have moved over to the games team
Sounds like a promotion. Conratulations  

Quoting Dewie,
Could you please illustrate via a screen capture which logo you are referring to?
It turns out that the problem is that JPG's no longer work but you can still upload a PNG file.

I didn't figure this out until after I went ahead and generated the screenshots so I'll post them anyway. But apparently we lost JPG support and so all the empires that had originally downloaded a JPG are messed up. The empires that downloaded PNG's are OK.

There still are a number of empire's logo's that are affected by this so at the least you should probably remove the text indicating that JPG's are acceptable but I think it would be good if you could get JPG's to work again.

 

[edit] Actually it appears the problem is deeper than I originally thought. I posted two JPG screen shots as that is the only format supported by the Image hosting site that I use. Actually *all* of the image hosting sites I use only supply JPG format and so I'm unable to post a screenshot because you no longer seem to support JPG's in a post.

The following are the links to the above images.

http://s11.postimage.org/f8h3uz4hv/Empire_logo.jpg

http://s12.postimage.org/lxwdiz5ml/Empire_logo1.jpg

 

Test again

 

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August 27, 2012 12:40:30 PM from Stardock Forums Stardock Forums

I'm posting from another site (forums.stardock.com). Let's see if there's any difference.

Hmm ... it seems to be working. I guess it's just the Galciv2 site that no longer supports JPG"s.

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August 27, 2012 12:43:56 PM from GalCiv II Forums GalCiv II Forums

Try again.

 

 

Did you do something because it seems to be fixed now?

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August 27, 2012 1:10:55 PM from WinCustomize Forums WinCustomize Forums

So, it's working for you now? I didn't do anything, but I'm happy to back away slowly with my hands up if it's working now.

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August 27, 2012 2:30:18 PM from JoeUser Forums JoeUser Forums

Hello, old friend. 

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August 27, 2012 3:28:55 PM from GalCiv II Forums GalCiv II Forums

Quoting Dewie,
So, it's working for you now? I didn't do anything, but I'm happy to back away slowly with my hands up if it's working now.

Let me give it one more test.

Yeah it seems to be working now.

You're right about not wanting to have to touch the Metaverse sever if you don't have to but I thought that the Galciv2 site itself had been fully modernized. How the site could suddenly stop being able to handle JPG's and then just as suddenly have no problem with them seems to be a problem in and of itself but then I suppose it's pretty hard to debug something you can't replicate.

Oh well I guess we'll just have to wait until it happens again.

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August 28, 2012 12:09:21 AM from WinCustomize Forums WinCustomize Forums

Quoting Mumblefratz,
Yeah it seems to be working now.
You're right about not wanting to have to touch the Metaverse sever if you don't have to but I thought that the Galciv2 site itself had been fully modernized. How the site could suddenly stop being able to handle JPG's and then just as suddenly have no problem with them seems to be a problem in and of itself but then I suppose it's pretty hard to debug something you can't replicate.
Oh well I guess we'll just have to wait until it happens again.

Mumbles....there is always the possibility the problem was on 'your end'.  The only 2 images not showing [from WC] on this thread are the first 2 in #5.

All the others show...

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August 28, 2012 7:39:11 AM from Stardock Forums Stardock Forums

The first two are page links, not direct links to the images.

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August 28, 2012 10:22:09 PM from GalCiv II Forums GalCiv II Forums

Quoting Jafo,
Mumbles....there is always the possibility the problem was on 'your end'. The only 2 images not showing [from WC] on this thread are the first 2 in #5.
I'm not sure how my PC could stop your site from displaying a JPEG hosted on an image hosting site. If I had actually uploaded the file in question from my PC then perhaps I could buy your reasoning but the only difference between what shows and what doesn't is one path was entered as a link and the other was entered as an image, the path in each case is the same and you can see, or should I say you can't see, the difference.

The links not showing are in reply number 6 *prior* to the links. I didn't at first know they wouldn't show, only after I saw the results did I add the text and links following the [edit] tag. As a moderator you might be able to still see the broken links. I know I can if I go in and try to edit that reply.

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August 28, 2012 10:27:40 PM from Stardock Forums Stardock Forums

Quoting Mumblefratz,
As a moderator you might be able to still see the broken links.

Yes. They are image tags, but the src is set to a page, not an image:

<img src="http://postimage.org/image/unsbdhnqz/" alt="" />

Thus nothing appears.

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August 29, 2012 8:13:17 AM from GalCiv II Forums GalCiv II Forums

Quoting kryo,
Yes. They are image tags, but the src is set to a page, not an image:



Thus nothing appears.
Ah. That explains why I had trouble with with the images in this thread. I checked the Postimage site and I must have grabbed the "Link" as opposed to the "Direct Link". So forget about what I said about being unable to post a JPG within a thread however it still is true that you cannot load a JPG as your empire logo but you can load a PNG and so the initial issue of my problem still exists.

So my point of either removing the wording that suggests JPG's can be uploaded as empire logo's or fixing it so that JPG's can be uploaded as empire logo's, is still valid.

Actually you can see the issue with The Jedi Republic http://metaverse.galciv2.com/index.aspx?g=empire&id=26.

Also while if someone goes into the metaverse area, check out the "More" command on either the Top Character or Top Empire lists and you'll see that the icons at the bottom of the page that allow you to scroll through the list are messed up and it's not clear where you're going.

Could that get fixed as well?

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August 29, 2012 8:56:04 AM from WinCustomize Forums WinCustomize Forums

Quoting Mumblefratz,
Ah. That explains why I had trouble with with the images in this thread. I checked the Postimage site and I must have grabbed the "Link" as opposed to the "Direct Link".

Mumbles...hence my comment about it being a problem on your end, as you now see it was...

Hopefully the appropriate coding monkeys can resolve the remaining issue/s ...

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August 29, 2012 11:00:20 AM from GalCiv II Forums GalCiv II Forums

Quoting Jafo,
Mumbles...hence my comment about it being a problem on your end, as you now see it was...
Not the initial problem just the extra confusion when trying to report the initial problem. But yeah, although you must admit the easiest thing is to slough off a problem as being on the user's end.

Quoting Jafo,
Hopefully the appropriate coding monkeys can resolve the remaining issue/s ...
Hopefully, although I prefer not to call the people I'm asking for help, monkeys, code or otherwise.

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August 29, 2012 11:37:54 AM from WinCustomize Forums WinCustomize Forums

Quoting Mumblefratz,
you must admit the easiest thing is to slough off a problem as being on the user's end.

I would agree with you if Jafo wasn't right about it so damn often.

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August 30, 2012 10:54:41 AM from GalCiv II Forums GalCiv II Forums

Quoting Wizard1956,
I would agree with you if Jafo wasn't right about it so damn often.
Except that there are legitimate problems still unaddressed.

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September 1, 2012 3:19:38 PM from GalCiv II Forums GalCiv II Forums

Still no movement on the Empire JPG logo issue or the scroll buttons at the bottom of the Top Characters and Top Empires screens.

Here's a screenshot of the scroll button issue, the logo issue is well documented in the screenshots above.

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September 5, 2012 10:57:42 AM from GalCiv II Forums GalCiv II Forums

Bump.

Empire logo JPG's and scroll buttons still not working.

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September 10, 2012 11:56:06 AM from GalCiv II Forums GalCiv II Forums

Still not working ....

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