Just an FYI for stardock support team ..
When creating an account, you can enter any old password; it would seem the database storage truncates the password to 12 characters, but later comparisons do _not_.
So if you enter a 15 char password, it stoes 12.
If you then try to authenticate with 15, it _fails_, and the user has no idea why.
If the user guesses that it has been truncated to 12, it then works.
This is a very sticky problem.. you should fix it.. been like this awhile!
This could be a problem for long term accounts as well..
I managed to guess the solution on my old account, during a password change ![](//web.stardock.net/images/smiles/themes/digicons/Wink.png)
jeff