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gemedes
gemedes
Join Date 01/2011
0

Game is cheaper now than at the holiday sale!!! Refund?!

January 5, 2011 1:11:47 PM from Stardock ForumsStardock Forums

Ok i'm a bit angry.

On Sunday, the last day of the holiday sale, i bought Grotesque Tactics for 5,99€. The normal price was 14,99€ i think.

And today, 3 days after the holiday sale it costs ONLY 3,75€?!

How is that possible? Why is the game now cheaper than at the holiday sale?

Is there a way to get the difference as refund? or complete refund? i havent downloaded or activated the game yet.

 

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gemedes
Shirley
Join Date 04/2008
+175
Reply #1 January 5, 2011 1:36:08 PM
from WinCustomize ForumsWinCustomize Forums

Normally we don't do price matching on past orders, but you caught me and Zoomba in a good mood.  The sale price is a one day only sale for today.  I've refunded the difference for you.

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gemedes
gemedes
Join Date 01/2011
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Reply #2 January 5, 2011 2:03:47 PM
from Stardock ForumsStardock Forums

wow, i didnt expect this. thank you very much beautiful lady!

i see now a new order no with todays date in my account details. i guess thats the one you did now?
is it normal that it looks like an invoice, like i would have ordered the game for 3,01$?

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gemedes
Shirley
Join Date 04/2008
+175
Reply #3 January 5, 2011 2:31:31 PM
from WinCustomize ForumsWinCustomize Forums

Yes, this is normal.

Also, not a lady....

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gemedes
gemedes
Join Date 01/2011
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Reply #4 January 5, 2011 2:41:59 PM
from Stardock ForumsStardock Forums

ok thanks for the info and thanks again for the refund.

and sorry about the lady (it was in no way meant as an insult!)

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gemedes
natas2
Join Date 01/2008
+100
Reply #5 January 5, 2011 3:12:21 PM
from WinCustomize ForumsWinCustomize Forums

thank you very much beautiful lady

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gemedes
gemedes
Join Date 01/2011
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Reply #6 January 5, 2011 3:34:15 PM
from Stardock ForumsStardock Forums

whats wrong with that? does it mean something bad in the United States?

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gemedes
Nimbin
Join Date 01/2006
+118
Reply #7 January 5, 2011 3:37:11 PM
from WinCustomize ForumsWinCustomize Forums

Normally we don't do price matching on past orders, but you caught me and Zoomba in a good mood. The sale price is a one day only sale for today. I've refunded the difference for you.

 

I think stardock did a very nice thing in refunding the difference. But i do have to ask why?. it's his problem that he bought the game when he did.

You don't fill your car with gas on wednesday and then go fetch and moan on friday at the gas station when it's cheaper and get a refund for the difference. All this proves is that if you moan and bitch then you get what you want, which is a very bad standard to be setting. If this had of been me i would never gripe over what amounted to just a couple of bucks and if i was stardock i would have said, Tough shit bucko, deal with it. Just my 2 cents but i would hate to see some sort of precedent being sent here with the forums all of a sudden being overflowed with refund demands because of buyers remorse.

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gemedes
gemedes
Join Date 01/2011
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Reply #8 January 5, 2011 4:05:54 PM
from Stardock ForumsStardock Forums

Nimbin, i wouldnt have complained if i had bought the game under normal conditions.

But in this case, it was part of the holiday sale and you cant tell me that you would have expected the game to become even cheaper after the holiday sale. doesnt really make sense.

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gemedes
Island Dog
Join Date 06/2003
+1047 sdemployee
Reply #9 January 5, 2011 4:10:51 PM
from WinCustomize ForumsWinCustomize Forums

This is the Support area, and the problem was solved.  No need to drag it on with questions on why he started the thread.

 

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gemedes
Phoon
Join Date 10/2001
+382
Reply #10 January 5, 2011 4:11:58 PM
from WinCustomize ForumsWinCustomize Forums

Well, I bought DesktopX Pro when it first came out and paid a bunch for it. It's now cheap. Can I have a price difference refund too!

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MadDeez
Join Date 11/2001
+147
Reply #11 January 5, 2011 4:21:51 PM
from WinCustomize ForumsWinCustomize Forums

and don't call me "Shirley"!

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gemedes
Shirley
Join Date 04/2008
+175
Reply #12 January 5, 2011 4:22:48 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Nimbin,
reply 7

Normally we don't do price matching on past orders, but you caught me and Zoomba in a good mood. The sale price is a one day only sale for today. I've refunded the difference for you.

 

I think stardock did a very nice thing in refunding the difference. But i do have to ask why?. it's his problem that he bought the game when he did.

You don't fill your car with gas on wednesday and then go fetch and moan on friday at the gas station when it's cheaper and get a refund for the difference. All this proves is that if you moan and bitch then you get what you want, which is a very bad standard to be setting. If this had of been me i would never gripe over what amounted to just a couple of bucks and if i was stardock i would have said, Tough shit bucko, deal with it. Just my 2 cents but i would hate to see some sort of precedent being sent here with the forums all of a sudden being overflowed with refund demands because of buyers remorse.

Like you said, basically we were nice, since it's a one day sale, a small difference, and a recent purchase.  Normally we do not do price adjustments.

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gemedes
Shirley
Join Date 04/2008
+175
Reply #13 January 5, 2011 4:23:04 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Phoon,
reply 10
Well, I bought DesktopX Pro when it first came out and paid a bunch for it. It's now cheap. Can I have a price difference refund too!

No.

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HG_Eliminator
Join Date 07/2002
+354 wcwizop
Reply #14 January 5, 2011 5:27:46 PM
from WinCustomize ForumsWinCustomize Forums

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Uvah
Join Date 05/2006
+874
Reply #15 January 5, 2011 7:15:00 PM
from WinCustomize ForumsWinCustomize Forums

How can you not love this place.

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Jafo
Join Date 03/2001
+1813 sdemployee
Reply #16 January 5, 2011 8:16:51 PM
from WinCustomize ForumsWinCustomize Forums

Shirley's not a Lady.....She's uncultured and evil....

There....that solves the confusion for all....

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RogerCale
Join Date 07/2001
+1
Reply #17 January 5, 2011 8:28:26 PM
from WinCustomize ForumsWinCustomize Forums

Beam me up Scotty, there seems to be very little here!

 

( the non politicly correct saying is - Beam me up Scotty there's no intellagent life forms here! )

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Jafo
Join Date 03/2001
+1813 sdemployee
Reply #18 January 5, 2011 8:35:44 PM
from WinCustomize ForumsWinCustomize Forums
"intellagent" ....precisely .... Spell checker ...
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vStyler
Join Date 11/2004
+919
Reply #19 January 5, 2011 9:00:17 PM
from WinCustomize ForumsWinCustomize Forums

wow, i didnt expect this. thank you very much beautiful lady!

I'm sure it isn't any reflection on the avatar, or name  [e digicons]:karma:[/e]

 

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gemedes
Phoon
Join Date 10/2001
+382
Reply #20 January 5, 2011 9:00:24 PM
from WinCustomize ForumsWinCustomize Forums

No.

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vStyler
Join Date 11/2004
+919
Reply #21 January 5, 2011 9:10:53 PM
from WinCustomize ForumsWinCustomize Forums

intellagent

 

Japanese spelling..Interrigent

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RedneckDude
Join Date 04/2009
+2210
Reply #22 January 5, 2011 11:25:29 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Roger Cale,
reply 17
Beam me up Scotty, there seems to be very little here!

 

( the non politicly correct saying is - Beam me up Scotty there's no intellagent life forms here! )
Quoting Jafo,
reply 18
"intellagent" ....precisely .... ...
Quoting vStyler,
reply 21

intellagent


 

Japanese spelling..Interrigent

 

 

I love this place!!!!! 

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gemedes
vStyler
Join Date 11/2004
+919
Reply #23 January 5, 2011 11:30:03 PM
from WinCustomize ForumsWinCustomize Forums

I love white Russians

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Jafo
Join Date 03/2001
+1813 sdemployee
Reply #24 January 5, 2011 11:53:28 PM
from WinCustomize ForumsWinCustomize Forums

"I love white Russians"

...and Bloody Marys .... anything with Vodka in it....

....Sambucca ....of course that comes in lots of colours....

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HG_Eliminator
Join Date 07/2002
+354 wcwizop
Reply #25 January 6, 2011 4:06:34 AM
from WinCustomize ForumsWinCustomize Forums

woohoo Yeager bombs all around.

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