Now you See it NOw you Don't TM has dissappeared

By on November 10, 2009 10:03:00 PM from Stardock Forums Stardock Forums

Johnnygnote

Join Date 01/2009
+20

Ok first I have an Object Desktop upgrade from standalone to ultimate. Originally when I registered it on Impulse i was able to download Theme Manager and it worked very nicely. Just tonight I saw an upgrade for TM so I tried to do so. I received an error saying something to the extent that "this application was not available on this network and a ref #" I ran validate installation and received "this application is not installed correctly". So i uninstalled it thinking it would appear on Impulse as it had done before for download but nothing! No Theme manager to be found. I then ran my OD serial and re-registered it, all was fine registration was accepted still nothing, all the other applications are present so there seems to be only the prob with TM. Please someone tell me what has happened or if there is something simple about all this I'm just not seeing. Hopefully there is a solution to the issue.

Thanks

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November 10, 2009 10:17:26 PM from WinCustomize Forums WinCustomize Forums

You could try refreshing your data.... blue icon top left> dropdown menu> Preferences: on the right about halfway down is the 'Reset Data' button.  After you have done this you will probably have to restart Impulse before downloading TM.

I had a similar problem with Fences disappearing after an installation issue and this resolved it.

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November 10, 2009 10:36:17 PM from WinCustomize Forums WinCustomize Forums

I had a similar problem with WB7 disappearing, and this solved it for me too.

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November 11, 2009 2:52:51 PM from Stardock Forums Stardock Forums

Resetting the Impulse data should take care of it. I have checked the download and it appears to be working fine now. If you still cannot get it going, send us an email at support@stardock.com so we can help you get it going.

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November 11, 2009 8:55:39 PM from WinCustomize Forums WinCustomize Forums

Thanks for the help guy's all is well and TM is installed, I appreciate the suggestions.

J

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November 12, 2009 12:57:10 AM from WinCustomize Forums WinCustomize Forums

Not a problem, Johnny, I'm glad it's all fixed for you.

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November 12, 2009 2:34:41 AM from WinCustomize Forums WinCustomize Forums

Rock on fellow WC'rs. People coming together to solve issues... Man, ya gotta love this place..

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November 12, 2009 10:06:03 AM from Stardock Forums Stardock Forums

When we unite, we have the strength of a bear, that has the strength of 2 bears!

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