Blue Screen on windows exit

Bad_Pool_Caller

By on November 10, 2009 9:42:32 AM from Stardock Forums Stardock Forums

Tac2

Join Date 12/2002
0

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I've just installed Deskscapes and am currently in the 30 day trial and I love it!  It makes the desktop look great. I had definitely planned on buying this software but then got a blue screen error on shutdown.  I disabled Deskscapes and the problem goes away; Re-enable Deskscapes and the problem comes back.

The BSOD (blue screen of death) reads the problem as "Bad_Pool_Caller"  - ??

                              ------

I have copied the data from Deskscapes below and will include my PC specs also.  Some of this may not be necessary but just in case I'll include anything that might be related.

 

  • Your computer has a Windows Experience Index base score of 5.5
  • Your Windows Graphics Experience score is 5.9

Version is Deskscapes Trial
Deskscapes engine appears to be running
(Generic PnP Monitor) 1 is attached to ATI Radeon HD 4650
(Generic PnP Monitor) 2 is attached to ATI Radeon HD 4650

Deskscape.dll               2009/11/09 16:10:49
Deskscapes.dll                2009/11/03 12:56:35
DreamControl32.dll              2009/10/24 17:01:58
DeskscapesConfig.exe               2009/11/09 16:10:47
UI\Deskscape.dll             2009/11/03 12:56:18
UI\DeskscapesVideo.dll      2009/10/24 12:04:54
DreamTasks.exe                2009/11/09 16:10:57
DeskscapesVideo.dll           2008/02/15 16:10:44

                       ----------

  • HP
  • Intel Core i7 920 2.67 CPU
  • 6 Gb Tri Channel Memory
  • ATI Radeon HD 4650 Graphics, one monitor connected via VGA and the second via HDMI, Driver version 8.581.1.0 dated 4/28/2009 by ATI Technologies Inc
  • Windows Vista Home Premium 64 bit with Service Pack 2 installed   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
  • System Manufacturer: HP-Pavilion 9150t
  • System Model: NY810AV-ABA e9150t
  • BIOS: BIOS Date: 04/30/09 16:41:42 Ver: 5.13
  • Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
  • Memory: 6134MB RAM
  • Page File: 2517MB used, 9863MB available
  • DirectX Version: DirectX 10
  • DxDiag Version: 6.00.6001.18000 32bit Unicode

____________________________________________________________________

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November 10, 2009 10:48:22 AM from WinCustomize Forums WinCustomize Forums

I would try installing the latest video drivers.

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November 10, 2009 10:53:22 AM from WinCustomize Forums WinCustomize Forums

If the video drivers don't help try upping the voltage on your Ram.....that BSOD messages reminds me of a ram error from overclocking......

 

Cooler Master HAF 932
Gigabyte GA-EP45-UD3P Rev. 1.6
Core 2 Quad Q9550 2.83Ghz E0 3.40Ghz OC'ed
w/ Cooler Master V-8
XFX Radeon HD 4870 1GB DDR5
4x2GB G. Skill DDR2 1066
Corsair 750W PSU Single Rail
(2) WD 640GB Caviar Black HDD
(1) WD 500GB Caviar Black HDD
(1) Seagate 500GB
Samsung 22X DVD Burner SATA
Windows 7 64-bit

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November 10, 2009 1:19:36 PM from WinCustomize Forums WinCustomize Forums

Tech Net referances this to most likely be a video card or motherboard driver issue.

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November 10, 2009 3:37:58 PM from WinCustomize Forums WinCustomize Forums

Tech Net referances this to most likely be a video card or motherboard driver issue.

and I'd probably agree if the OP had not OC'ed his system......Technet doesn't usually deal with that end of the spectrum. In this case they may well be right. I agree you should update to the latest Vid driver first. BUT it may be unstable ram

I've seen the same BSOD a number of times and "for me" it related back to memory settings. Not sure whether it was timings or voltages but once I got the memory stable I stopped getting the dreaded BSOD

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November 10, 2009 3:58:06 PM from WinCustomize Forums WinCustomize Forums

You could very well be correct.

Speaking of memory timings, I noticed that we have the same MB, CPU, and ram...what are you running your memory timings and voltages at?

Also, did you have much trouble mounting the V8 and did you have to mod your case for it to fit?

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November 10, 2009 5:30:32 PM from WinCustomize Forums WinCustomize Forums

Also, did you have much trouble mounting the V8 and did you have to mod your case for it to fit?

none at all.....just go gentle. The HAF932 is about the size of a 1-bdr apartment.....if my wife ever throws me out I'll put the wheels on and move in.

lets see......this is my MOST Stable setup.....at 3.4 Ghz..........Pushing the CPU over 3.44Ghz and it changes everything

not only that but heat becomes more of an issue. right now I rarely see a temp in the 40C+ and never 50C+ evn with the radeon frying eggs

MB Intelligent Tweaker(M.I.T.)
Robust Graphics Booster -------------- : [Auto]
CPU Clock Ratio ---------------------- : [8x]
Fine CPU Clock Ratio ----------------- : [0.5]
CPU Frequency ---------------------: 3.40 mhz [400x8.5]

Clock Chip Control
Standard Clock Control
CPU Host Clock Control --------------- : [Enabled]
CPU Host Frequency (Mhz) --------------: [400]
PCI Express Frequency (Mhz) ---------- : [100]

C.I.A.2 ------------------------------ : [Disabled]

Advanced Clock Control
CPU Clock Drive ---------------------- : [800]
PCI Express Clock Drive -------------- : [900]
CPU Clock Skew (ps) ------------------ : [  0]
MCH Clock Skew (ps) ------------------ : [  0]

DRAM Performance Control
Performance Enhance ------------------ : [Standard] I can set to turbo....more of a prefernce thing..
Extreme Memory Profile --- (X.M.P.) -- : [Disabled]
(G)MCH Frequency Latch --------------- : [400]
System Memory Multiplier ------------- : [2.0D]       you can try 2.66D but again....

Memory Frequency (Mhz) --------------- : [1066 800]   I had to go 1.4 on MCH Core...not good
DRAM Timing Selectable --------------- : [Manual]

Standard Timing Control
CAS Latency Time --------------------- : [5] started at 5-7-7-20...ended up with stock values after tweaking
tRCD --------------------------------- : [5]
tRP ---------------------------------- : [5]
tRAS --------------------------------- : [15]

Advanced Timing Control
tRRD --------------------------------- : [4]
tWTR --------------------------------- : [4]
tWR ---------------------------------- : [8]
tRFC --------------------------------- : [68] <---pain in the butt.....started at 80....can't go lower
tRTP --------------------------------- : [4]
Command Rate (CMD) ------------------- : [2]

Driving Strength Profiles
Driving Strength --------------------- : [Auto]


Channel A
Static tRead Value ------------------- : [8] managed to boot and run w/7 but question stability
tRD Phase0 Adjustment ---------------- : [Auto]
tRD Phase1 Adjustment ---------------- : [Auto]
tRD Phase2 Adjustment ---------------- : [Auto]
tRD Phase3 Adjustment ---------------- : [Auto]
Trd2rd(Different Rank) --------------- : [Auto]
Twr2wr(Different Rank) --------------- : [Auto]
Twr2rd(Different Rank) --------------- : [Auto]
Trd2wr(Same/Diff Rank) --------------- : [Auto]
Dimm1 Clock Skew Control ------------- : [Auto]
Dimm2 Clock Skew Control ------------- : [Auto]
DDR Write Training --------------------: [Auto]

Channel B
Static tRead Value ------------------- : [8]
tRD Phase0 Adjustment ---------------- : [Auto]
tRD Phase1 Adjustment ---------------- : [Auto]
tRD Phase2 Adjustment ---------------- : [Auto]
tRD Phase3 Adjustment ---------------- : [Auto]
Trd2rd(Different Rank) --------------- : [Auto]
Twr2wr(Different Rank) --------------- : [Auto]
Twr2rd(Different Rank) --------------- : [Auto]
Trd2wr(Same/Diff Rank) --------------- : [Auto]
Dimm1 Clock Skew Control ------------- : [Auto]
Dimm2 Clock Skew Control ------------- : [Auto]
DDR Write Training --------------------: [Auto]

Motherboard Voltage Control
CPU
Load-Line Calibration ---------------- : [Enabled]
CPU Vcore --------------- 1.2375 ----- : [1.24375]
CPU Termination --------- 1.2000 ----- : [1.2000]
CPU PLL ----------------- 1.5000 ----- : [1.5000]
CPU Reference ----------- 0.7600 ----- : [Auto]

MCH/ICH
MCH Core ---------------- 1.100 ------ : [1.300]
MCH Reference ----------- 0.760 ------ : [Auto]
MCH/DRAM Ref ------------ 0.900 ------ : [Auto]
ICH I/O ----------------- 1.500 ------ : [1.570]
ICH Core ---------------- 1.100 ------ : [1.100]

DRAM
DRAM Voltage ------------ 1.800 ------ : [2.100]
DRAM Termination -------- 0.900 ------ : [Auto]
Channel A Reference ----- 0.900 ------ : [Auto]
Channel B Reference ----- 0.900 ------ : [Auto]

Advanced Settings
Limit CPUID Max. to 3 ---------------- : [Disabled]
No-Execute Memory Protect ------------ : [Enabled]
CPU Enhanced Halt (C1E) -------------- : [Disabled]
C2/C2E State Support ----------------- : [Disabled]
x C4/C4E State Support --------------- : [Disabled]
CPU Thermal Monitor 2 (TM2) ---------- : [Enabled]
CPU EIST Function -------------------- : [Disabled]
Virtualization Technology ------------ : [Disabled]

Integrated Peripherals
Legacy USB Storage Detect ------------ : [Disabled]

 

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November 10, 2009 5:50:08 PM from WinCustomize Forums WinCustomize Forums

Thank you...I appreciate it... that's many hours worth of tweaking you saved me.

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November 10, 2009 6:01:43 PM from WinCustomize Forums WinCustomize Forums

your welcome...remember to "Load Optimized Defaults" before you tweak....

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November 10, 2009 7:07:22 PM from Stardock Forums Stardock Forums

Well I should know better, I should have checked for video drivers but assumed since this pc was only a couple months old and I had already update those drivers once that they'd be up to date.  Wrong assumption, there were even newer drivers and after updating and working out the backwards config (backwards from my preferred setup regarding display vs. port default) the problem appears to be fixed! 

 Restarted twice with no BSOD!  Sometime we forget what we shouldn't.  Glad you mentioned the driver update.  Nice group here, and fast replies.  Thank again!  We'll see if my good luck maintains for a few days.  I do love animated desktop.

 

By the way, I'm using the "future world" by Zonester as my desktop.  Looks great.  wish it were more orientated towards the big wide screen as it cuts off the top just a bit but it does look nice.

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November 10, 2009 7:13:53 PM from WinCustomize Forums WinCustomize Forums

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November 10, 2009 7:16:31 PM from WinCustomize Forums WinCustomize Forums

wish it were more orientated towards the big wide screen as it cuts off the top just a bit but it does look nice.

Check out some of mine, all of them are widescreen.

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