RESOLVED - WB 7 build 220 crashes MS Outlook

By on October 18, 2009 6:02:25 PM from WinCustomize Forums WinCustomize Forums

Snowman

Join Date 03/2001
+339

Ever since I updated WB 7 (today, Sunday) I've been unable to read/send emails because whenever I open an email, or try to send one Outlook goes belly up.
As soon as I excluded Outlook from being skinned by WB everything was OK.

WB info:

Your computer has a Windows Experience Index base score of 5.2
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.0 (build 220 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to ATI Radeon HD 4850 X2
(Generic PnP Monitor) 2 is attached to ATI Radeon HD 4850 X2
(Generic PnP Monitor) 3 is attached to ATI Radeon HD 4850 X2

Wblind.dll         2009/10/14 21:20:20
Wblind64.dll         2009/10/14 21:20:11
Wbsrv.dll         2009/10/09 19:56:52
SevenConfig.exe         2009/10/13 15:17:26
Wbload.exe         2009/08/03 18:38:10
Wbhelp.dll         2009/07/29 22:11:07
Tray.dll              2009/08/03 18:38:19
Wbload.dll              2009/09/25 15:41:28
Screen.exe         2009/08/29 01:21:05

Outlook:

MS Office Outlook 2007 (12.0.4517.104)

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October 18, 2009 6:27:54 PM from WinCustomize Forums WinCustomize Forums

What skin are you using?

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October 18, 2009 6:41:21 PM from WinCustomize Forums WinCustomize Forums

At the moment Tigris by Tiggz, but have switched between other skins, with same result. (Even SDD skins)

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October 19, 2009 1:24:28 PM from Stardock Forums Stardock Forums

I'm having the same problem, except that it is not limited to Outlook any application from Microsoft Office 2007 crashes if its skinned. Doesn't matter what skin is used the MS Office program will crash soon after it is opened, I was originally using the Gloss Grey Stardock skin but tried other all with the same results.

Again everything was fine until the last update.

WB Info:

Your computer has a Windows Experience Index base score of 5.8
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.0 (build 220 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Dell 2408WFP(Digital)) 1 is attached to ATI Radeon HD 4800 Series
(Dell 2408WFP(Digital)) 2 is attached to ATI Radeon HD 4800 Series

Wblind.dll         2009/10/14 15:20:20
Wblind64.dll         2009/10/14 15:20:11
Wbsrv.dll         2009/10/09 13:56:52
SevenConfig.exe         2009/10/13 09:17:26
Wbload.exe         2009/08/03 12:38:10
Wbhelp.dll         2008/04/28 12:35:07
Tray.dll              2009/08/03 12:38:19
Wbload.dll              2009/09/25 09:41:28
Screen.exe         2009/08/28 19:21:05

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October 19, 2009 8:39:40 PM from WinCustomize Forums WinCustomize Forums

This appears to be happening with per pixel skins that use non shadowed / non outlined text on the titlebar.  There was a change made to this area in the last build and it seems for some reason the office apps are unhappy with it.

The next build will fix this.

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October 20, 2009 1:03:28 AM from WinCustomize Forums WinCustomize Forums

Oh, if only I would have read this sooner. Restored my machine yesterday to a backup made 2 weeks ago after Office started to act up the last few days...

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October 20, 2009 5:46:45 AM from WinCustomize Forums WinCustomize Forums

Quoting Neil Banfield,
The next build will fix this.

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October 20, 2009 6:28:19 AM from WinCustomize Forums WinCustomize Forums

so this thread leaves me wondering, "and, what does one do until then???"

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October 20, 2009 7:48:00 AM from WinCustomize Forums WinCustomize Forums

User 'per app' I would say.

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October 22, 2009 8:55:53 PM from WinCustomize Forums WinCustomize Forums

Excellent work guys. Outlook is a happy skinned camper again

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April 28, 2013 6:07:10 PM from Stardock Forums Stardock Forums

Same thing happens here Outlook 2010, WindowsBlinds 7.42.  Is there something I can do to prevent this besides using a different skin; such as a per-pixel compatibility setting?  The whole point of using Windowsblinds is for the skin I use.

 

 

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April 28, 2013 6:45:13 PM from WinCustomize Forums WinCustomize Forums

Quoting mkanet,
Is there something I can do

As it has been 4 years since the last comment there have been several updates to WindowBlinds.

I would suggest starting your own post and sending an email to support@stardock.com initiating a trouble ticket.

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April 28, 2013 6:45:46 PM from WinCustomize Forums WinCustomize Forums

mkanet, if you're having a problem, I'd suggest doing as Hankers suggested and if you wish, starting your own new thread in the appropriate Support Forum. This thread is 4 years old.

I'd further suggest you insert your OS and specific software problem/conflict.

 

*great minds think alike.

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April 28, 2013 7:06:28 PM from Stardock Forums Stardock Forums

Thanks for the quick post. 

Actually, I think/home I found a fix to the problem.  c242's comment gave me an idea.  I selected Outlook.exe for "Per app" in the WindowsBlinds settings.  Since the crashes would start when hovering my mouse over the Minimize/Maximize/Close buttons, I tried the setting for using an "alternate method in mouse-clicking the toolbar".  I'm crossing my fingers it continues to work.   Thanks again for replying.  Hopefully my fix would help others who have this issue with per-pixel toolbars and Outlook 2010; even if it's the newest version of Windows Blinds.

 

 

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April 28, 2013 8:33:21 PM from WinCustomize Forums WinCustomize Forums

Quoting mkanet,
Windows Blinds.
Perhaps it would work better if you learned to spell its name. It is WindowBlinds. NOTE there is only one "s" there.
 

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April 28, 2013 9:23:47 PM from Stardock Forums Stardock Forums

LOL!  Interesting..  All this time, nobody ever corrected me.  Thanks for the heads up.

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