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Firefox 3 Release & Stardock Site Compatibility
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Zoomba
Jul 30, 2008 12:59

Firefox 3.0 goes final and is scheduled for release on Tuesday, June 17th.

There are currently known incompatibilities between Firefox 3 and many of our sites and forums. For the most part, the sites function properly, but have formatting issues. A specific example are the login & password fields to log into these forums. In Firefox 3, instead of both being on the same line, they are stacked vertically.

We will be addressing these visual issues in time. Please do NOT post threads on the forums pointing out Firefox 3 site issues. They will be deleted. We are aware of the problems and will work as quickly as we can to resolve them.

Until posted otherwise, the only version of Firefox our sites support at the moment is Firefox 2.

No help from support. How long does it take to get an answer?

By mkanet Posted May 15, 2008 18:30:27
No help from support.  How long does it take to get an answer?
0 Karma 16 Replies 0 Referrals
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Reply #1
mkanet
  • Member No.2,876,745
  • Karma0
May 15, 2008 18:30:34
No help from support. How long does it take to get an answer?
Reply #2
ALMonty
  • Member No.175,581
  • Karma+18
May 15, 2008 19:22:36
When did you fill out a ticket with support?
Reply #3
Hankers
  • Member No.1,121,551
  • Karma+66
Online
May 15, 2008 19:47:00
It might be an idea to post your issue here also. The forums are mainly monitored by the Wincustomize community and perhaps someone will be able to help you. Posting a complaint without any information is not the way to get a problem you seen to be experiencing resolved.
 
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Reply #4
mkanet
  • Member No.2,876,745
  • Karma0
May 16, 2008 00:14:34
Thanks. I submitted the ticket a couple of days ago.

Here's question:

http://forums.stardock.com/311908
Reply #5
Jafo
  • Member No.23
  • Karma+69
May 16, 2008 00:38:18

It might pay to explain a little more fully here.  That query posted to forums.stardock is anbiguous at best....

Though I expect it'll be more likely resolved here than with SD Support ...

Reply #6
Erk.
  • Member No.720,187
  • Karma+14
May 16, 2008 04:38:49

 

Where do I change the classic caption button size?

By mkanet Posted May 12, 2008 23:20:32
Okay, I have these gigantic caption buttons.  Where do I change the size of these?  If I change them in Windows, they just get reverted back each time I save my skin.

Hopefully this is a really easy one.  I swear, I've looked and looked!
 
[Moved here, to further assist - Erk]
Reply #7
mkanet
  • Member No.2,876,745
  • Karma0
May 16, 2008 19:56:20
Thanks Erk.

I didnt realize this was such a hard question. It's one of the easiest things to do in Windows.
Reply #8
Seabass
  • Member No.2,442,671
  • Karma+48
May 16, 2008 23:45:37
I went to check on your ticket but I see that you have already gotten the answer 

I am sending a fast reply to you right now if you should have any further questions we can assist with. Sorry for the wait.
Reply #9
vStyler
  • Member No.1,636,296
  • Karma+114
May 17, 2008 07:30:04
anbiguous


  
Reply #10
Bushman
  • Member No.27,821
  • Karma+6
May 17, 2008 07:37:40
When did you fill out a ticket with support?


Where do you go to do this? I've got a problem uploading and it's been a few weeeks now with no answers.
Reply #11
sydneysiders
  • Member No.1,110,152
  • Karma+32
May 17, 2008 09:40:30
I've got a problem uploading


in the meantime...try the old link.....

WWW Link
Reply #12
pictoratus
  • Member No.634,415
  • Karma+26
May 17, 2008 10:43:55
Where do you go to do this?


Right here
Reply #13
mkanet
  • Member No.2,876,745
  • Karma0
May 17, 2008 19:50:42
Noooo.. They didnt answer anything. Instead of replying back with an answer. All the support ticket says is:

Travis G
Posted On: May 16 2008 11:43 PM
We're glad to hear your problem has been resolved.

Please let us know if you should have any further questions/concerns.

Cheers,


I'm not sure if they were trying to be funny, but I'm not laughing. I dont understand how something this simple doesnt have an answer. I keep looking at my original question and picture. I dont think I can be any more clear than that.

I went to check on your ticket but I see that you have already gotten the answer  I am sending a fast reply to you right now if you should have any further questions we can assist with. Sorry for the wait.


Reply #14
mkanet
  • Member No.2,876,745
  • Karma0
May 17, 2008 19:56:06
Uhhhh... did I miss something? Okay, so where is the solution?

Reply #15
Bichur
  • Member No.717,325
  • Karma+60
May 17, 2008 21:06:46







Reply #16
Seabass
  • Member No.2,442,671
  • Karma+48
May 19, 2008 08:40:03
My apologies for that mkanet. It looks like that multiple tickets got crossed over from you this month. Either it was my mistake or the responce was ment for on of the other tickets. Either way it is be addressed now. Please look for the reply today.
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