Firefox 3 Release & Stardock Site Compatibility
Jul 30, 2008 12:59

Firefox 3.0 goes final and is scheduled for release on Tuesday, June 17th.

There are currently known incompatibilities between Firefox 3 and many of our sites and forums. For the most part, the sites function properly, but have formatting issues. A specific example are the login & password fields to log into these forums. In Firefox 3, instead of both being on the same line, they are stacked vertically.

We will be addressing these visual issues in time. Please do NOT post threads on the forums pointing out Firefox 3 site issues. They will be deleted. We are aware of the problems and will work as quickly as we can to resolve them.

Until posted otherwise, the only version of Firefox our sites support at the moment is Firefox 2.

Ordering a game with a Visa Creditcard giftcard.

By Posted May 12, 2008 21:09:10
Okay hi. A week ago I tried to order Twilight of the Arnor with a VISA creditcard giftcard, but it declined me for not having the right name. I figured out they changed how the cards work, and after waiting a week to get my money back, I'm ready to try again. When it tells you "Cardholder Name; As printed exactly on Credit Card", do I type GIFT CARD RECIPIENT as it says ON the card, or the name I registered the card under? I'm guessing the second one, but I don't wanna risk it, and wait another WEEK to try again. I sent support an email Friday, but still haven't got an answer, so I came here. Thanks in advance.
0 Karma 2 Replies 2 Referrals
May 12, 2008 23:34:27
If you have not recived an auto reply from our severs then we might not have recived the email. However we are not the department to ask.

Please send this question to sales@stardock.com as they will be the ones whom can help you. Or you can call them via the contact information on the contact page of Stardock.com.
May 13, 2008 09:30:43
Hi,

Sometimes there is confusion with pre-paid gift cards like these because of our verification measures. We verify that the billing information you enter for your order matches what the credit card company has on file for you, so with a pre-paid card, there is no information to reference.

What I would suggest is registering this gift card on Visa's website so that your information is in their system, so our billing site can verify this. I apologize for any inconvenience or confusion using your card on our webstore. If you have any further questions, please contact us at Sales@Stardock.com.

Thanks,
Jenny
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