Not recognizing serial number on ObjectDock Plus

By Goose40 Posted April 25, 2008 16:58:12

Hey, does anyone know why Impulse tells me that there is an update for my OD Plus (I have v1.90i[b].020) to v1.91k[a].025 but when I try to update it tell me that the registration is invalid. I have a valid registration.

Any ideas?

Thanks for the imput

0 Karma 9 Replies 5 Referrals

I think the OD serials changed. have Impulse send you yoru list and try again.

I am PMing your current account info to you. Please let me know if you are enterting the same thing. If so try a manual registration on the tab by the same name with the info I sent. Let me know how it works.

It does this to me too. The reason seems to be that ODP uses serials much like Multiplicity's - long, no dashes. But for some reason, both SDC and Impulse convert it into an ODNT style serial - long, with dashes, and starts with something that probably indicates what product it is.

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Hey guys! Thanks for your help. Zubaz, that was the my prob. Impulse had a different serial for OD. Thanks again!!

Ok should I email Stardock Support or will someone post a general answer to getting ODplus to work. I couldn't see anything here that indicated what needed to be done exactly. I noticed that the serial # that Impulse had was different than the one in SDC, but when I copied the one from SDC in (either replacing it or trying to create a new registration) it said it was invalid.

This sounds like an error that should have been fixed as I've seen a post about this a few times.

Also one other nitpick is when I first went to the Community tab, I logged into Impulsedriven so that I could post to articles. When I clicked to view forums though I had to log in again to post. It should be connected, unless they use different cookies or something.

GhoS I had the same problem of the serial number when I first installed ODplus. What I did was I went to my Wincustomize registration page and used the serial number from there and it worked.

GhoS and Kanar if you are still having any account troubles feel free to PM me and I will assist you. Or if you read this be tonight or early in the morning send us an email before about 2pm to support@stardock.com and I will see to the email before the weekend starts!

Ok that was the trick, ty all

Glad to hear it!