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Firefox 3 Release & Stardock Site Compatibility
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Zoomba
Jul 30, 2008 12:59

Firefox 3.0 goes final and is scheduled for release on Tuesday, June 17th.

There are currently known incompatibilities between Firefox 3 and many of our sites and forums. For the most part, the sites function properly, but have formatting issues. A specific example are the login & password fields to log into these forums. In Firefox 3, instead of both being on the same line, they are stacked vertically.

We will be addressing these visual issues in time. Please do NOT post threads on the forums pointing out Firefox 3 site issues. They will be deleted. We are aware of the problems and will work as quickly as we can to resolve them.

Until posted otherwise, the only version of Firefox our sites support at the moment is Firefox 2.

Stardock Support is down?

eSupport, MyColors, WindowBlinds, Impulse,...

By Darken Posted April 10, 2008 16:05:20

Hi,

I have submitted two tickets: SBY-457148 (Mar 31 2008 03:41 PM) + LEZ-845190 (Apr 02 2008 08:37 PM). Still no answer from Stardock Support.

Also, Stardock seems to have some problems with their softwares/addons:
- Impulse > Many problems (Problematic MyColors update process - Vista)
- Impulse > Automatic archiving doesn't work or doesn't exist (before the update process)
- Some problems with WindowBlinds (Vista)
- Impulse > MyColors Cosmos not listed
- Impulse > Some programs are not listed (Object Desktop Premium Suites, Desktop Gadgets and ObjectDesktop Documentation)
- Impulse > Very sloowwwly navigation (Community tab)
- MyColors Sins of a Solar Empire > Buggy under Vista
- WindowBlinds 6 > Child windows not skinned in Opera, WinRAR, MP3Tag and Command Prompt. (YLK-131195 - Jun 22 2006 12:56 AM)
- WinCustomize Website > Not compatible with Opera browser.
- WinCustomize browser > Out-to-date and problematic (logging errors)

I'm slightly disappointed of Stardock since the last two years. I hope that the future will be better...

Notice: I don't know if it is at the good place for this kind of "comments/complains", I don't found the email to submit my comments.  

+12 Karma 32 Replies 3 Referrals
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Reply #26
RPGFX
  • Member No.934,775
  • Karma+8
April 15, 2008 15:59:25
well, right after I run my mouth, I get Stardock on the phone, and they fix my problem in like 2 seconds...

Just like a woman, Stardock is.. can't live with em, can't live without em...
Reply #27
RPGFX
  • Member No.934,775
  • Karma+8
April 15, 2008 16:00:31
double post
Reply #28
Seabass
  • Member No.2,442,671
  • Karma+32
April 15, 2008 17:45:28
Glad to hear... well most of it. Just so you know if you send in a support ticket an email should be sent back giving you the ticket number and verifying that we did, in fact, get it. If you didn't get one then we never got it. Either way so long as things are working now it is all good. Just let me know here or through support@stardock.com if you have further troubles.
 
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Reply #29
grassol
  • Member No.3,147,422
  • Karma0
April 17, 2008 01:55:03
Hi,

i'm trying to activate my ObjectDockPlus via email since about a week...
I send 4 mails, to activate@stardock.com, to support@stardock.com... I got no response...
I send a mail from my company account, still no response...

I checked the spam-folder of my e-Mail... Nothing...

I registered at esupport, no confirmation email...
I opened a ticket (don't know how that works without an account, but it seemed to work.
Still, no answer...

I paid for the product, i want to use it and i don't get any answers on my mails...
Very annoying..

Oliver
Reply #30
highlander
  • Member No.2,663,609
  • Karma+15
April 18, 2008 15:38:40
Grassol,

We've responded (Seabass/Travis) sent you a response, it should give you directions to get your ObjDock Plus registered and downloaded.



Reply #31
S J N
  • Member No.124,545
  • Karma0
April 18, 2008 16:16:48
Thanks seabass. hope to hear from support soon.


Have not haeard from this yet.

Sent new e-mail to support again today.

Have not haeard from them yet either.  
Reply #32
Seabass
  • Member No.2,442,671
  • Karma+32
April 18, 2008 16:24:57
SJN I have two tickets that are linked to your account email.

The first was written on the 11th and a responce went out to it less than two hours after it came in.

The second was from way back in Jan and seems to have come to a conclusion.

I am PMing the whole of the conversation to you from the earliest email.
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