Firefox 3 Release & Stardock Site Compatibility
Jul 30, 2008 12:59

Firefox 3.0 goes final and is scheduled for release on Tuesday, June 17th.

There are currently known incompatibilities between Firefox 3 and many of our sites and forums. For the most part, the sites function properly, but have formatting issues. A specific example are the login & password fields to log into these forums. In Firefox 3, instead of both being on the same line, they are stacked vertically.

We will be addressing these visual issues in time. Please do NOT post threads on the forums pointing out Firefox 3 site issues. They will be deleted. We are aware of the problems and will work as quickly as we can to resolve them.

Until posted otherwise, the only version of Firefox our sites support at the moment is Firefox 2.

Locked Post

Impulse Launch Support Forum

Impulse 1.00

By Posted April 7, 2008 09:59:39

Hello everyone,

Impulse is now in a production mode, please use this thread to post any outstanding issues.  Thank you.

 

+5 Karma 293 Replies 26 Referrals
April 30, 2008 21:09:46
Why, when you click on "more info" does it take you to the store?


Does seem a bit like closing the barn door after the horse is already out.

I, also, would prefer 'info'.
April 30, 2008 21:10:47
ghost post
April 30, 2008 22:12:17
Downloaded the update tonight.

Whatever you did, screwed it up. Won't log-in and takes me to "working offline" mode again. Using proxy.
I thought we had this sorted out.
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May 1, 2008 12:11:50
If you bought applications you can update by uninstalling old App. Then install new app its all updated by ElectronicPC Smarts
Try stardock.com To send you your serials to register
May 1, 2008 12:16:54
hyper . .i have no idea what you said . . but I respect your right to say it.  
May 4, 2008 17:11:26
Still getting the MS crash notification every time Impulse autoupdates (while applying the update) on all my XP rigs.

The update proceeds as if the crash never happened.

Just FYI SD.


Happened again today updating to 1.01.155.
May 9, 2008 02:25:19
Well the good news is that the Cosmos MyColors desktop theme has turned up in Impulse's 'My Themes' window finally.

Bad news is that you can install it from there all you want, it downloads, checks files, installs, switches to 'Recently installed'.... and then switches back to 'Available' again.
May 13, 2008 17:04:18
Got a problem with Impulse:

It does see my GC2 and DA but it doesn't see the ToA (which I have already installed with SDC). It shows ToA as not installed and wants to download it completely.
May 16, 2008 20:57:38
And another Impulse problem:

I am using several partitions. One system partition with 2.5 GB free space were Impulse and SDC are installed and a gaming partiting with 13 GB free space and were all my games, including Sins, are installed.
When trying to install the new Sins update (which is shown only in Impulse and not in SDC) I get the message that there is not enough free space on the drive to download and install. Which is impossible since there are 13 GB free.

I guess the system drive is checked for free space (the 2.5 GB might not be enough) and Impulse doesn't realize that Sins isn't actually on that drive and never has to be installed there.


Edit: Indeed it checked my C drive for free space instead of my E drive were GC2 was installed. I also know why: It didn't install in the GC2 folder! It created its own folder and put the DA update as well as ToA there. Which totally sucks since I do not want to have them installed multiple times.
Can this be fixed without deinstalling completely and getting a "clean" Impulse install from scratch?
May 18, 2008 00:42:31
The crash on autoupdate is no longer occurring on my test XPP SP2 rig, so I decided to install Impulse on my XPMCE SP2 rig (Fujitsu N3520 Lifebook).

Got a Windows crash message (system.typeloadexception) as soon as the 'Completing installation...' dialog window appeared (the one with the 'Run Impulse now' checkbox). Tried to launch from the desktop icon & immediately got the same crash.

Uninstalled Impulse, cleaned the reg, rebooted, downloaded a fresh copy of Impulse_setup.exe and got the same crash again at the completion of installation. The Impulse_setup.exe file version is 1.0.0.0.

Appears getting Impulse installed on that rig may prove to be a challenge .
May 18, 2008 19:38:40
I managed to install this new strange affair (I first removed SDC, installed full version), then I ran it.
I got the login prompt (so far so good), then a 'Downloading Impulse update' shows up in the statusbar.

And finally, a dialog saying:
There was a problem beginning the download. Please try again.
The type initializer for 'w' threw an exception.

The lingering question is, what update, why doesn't it do any downloads relating to this then?
And if it is because of the error, why does it still think is downloading??

I could still browse my installed products, serials etc quite ok, but not uninstall, etc.

As far as I've seen this app isn't ready for primetime yet.

Not to mention, WHY isn't there an easy way to upgrade SDC to Impulse?
And if one moves from SDC to Impulse,HOW should it be done properly?

So far it's still not working as good as sdc does.
You don't expect people to run both SDC and Impulse?

The products in SDC are newer versions than those listed in sdc (IconX, ThemeManager)??

Well, this was my time in Impulse (a total of about 15 minutes)..
Starting TrueImage, and in with SDC again (thankfully just 15 minutes restore time).
May 18, 2008 23:31:57
haerdalis -

SDC & Impulse can indeed coexist. However, it appears some new apps & updates are being uploaded only to the Impulse server, not to the SDC server, which can be a problem for those of us, including me, who can't get Impulse to install on certain rigs.
May 19, 2008 08:34:36
haerdalis -SDC & Impulse can indeed coexist. However, it appears some new apps & updates are being uploaded only to the Impulse server, not to the SDC server, which can be a problem for those of us, including me, who can't get Impulse to install on certain rigs.


Its good to hear that they can coexist, but what's the point? Duplication of data (except for backups) is never a good thing.
I guess one of the reasons some of the updates are released to Impulse only is to push the Impulse platform, and that would be find and dandy if Impulse was a product that worked, and not a pre-beta.
May 19, 2008 11:15:05
but what's the point?
Transition without too much impact to users.
May 20, 2008 07:44:31
but what's the point?Transition without too much impact to users.


In theory this sounds good, currently it's just annoying.. especially with the exception (error)
I mentioned earlier.
In addition to it not being possible to install/uninstall anything with it, whether it is
installed alongside SDC or not, probably due to the exception (error) I mentioned.

One of the requirements to achieve this is to at least distribute the correct version.

I tried yet again to install impulse, downloaded from impulsedriven.com (Download Now), this time
I checked the aboutbox after it showed the exception I previously mentioned (it occurs
on first run, and every run after so it should glare in the face of the Q&A testers quickly).

It says it is Impulse version 0.97.001. (huh???)

It's a bit funny when I tried to show the error log to get more detail on the errors..
Guess what, it throws an exception (error) doing this too..

May 20, 2008 08:51:37
(it occurson first run, and every run after so it should glare in the face of the Q&A testers quickly).
Impulse is running on thousands of systems without issues.  The glaring error may just be unique to your system.

I'd email support@stardock.com for official support.
May 20, 2008 10:03:17
(it occurson first run, and every run after so it should glare in the face of the Q&A testers quickly).Impulse is running on thousands of systems without issues.  The glaring error may just be unique to your system.I'd email support@stardock.com for official support.


I guess there are thousands running SP2 too..
How is the situation with SP3+IE7 users?

Maybe the only working way to install this is to downgrade to SP2 (which in essence means reinstalling xp again).

I have tested this with a PURE install of XPSP3 Pro except for Outpost Pro Firewall (disabled protection and shut down) and NOD32 (disabled protection), and the same problem occurs.

I thought beta's didn't get any real support (although in this thread it's been said it's not a beta, and it's apparently not a release either, which leaves the status of this app quite unknown).
May 20, 2008 10:09:24
Impulse is running on thousands of systems without issues. The glaring error may just be unique to your system. I'd email support@stardock.com for official support.


It's also NOT running on thousands of systems, due to various issues with it. And as a long-standing customer, I can say that it is leaving a very bad taste in my mouth seeing statements that "SDC will continue to be updated for a long time to come", and yet Stardock has been 0 for 2 now for the past 2 major product upgrade releases (WB6.1 and IP4.0) regarding SDC. If you must insist on using Impulse to release new product updates, then PLEASE treat it like the BETA product that it is, and release the updates on SDC first, where all of your users know that updates (and the product) works! Then, once you are certain everything is working, release the update on Impulse. That way you are not saying to all of your loyal customers who either do not want to, or cannot, run your beta, "screw you guys - you are not important to us - no matter how many years you've been a customer or how many products you've purchased from us"

I'm sorry, but Impulse does NOT work for everyone, and it is very disturbing to read all of the Stardock fanboys (of which I truly am one - regarding their products, not necessarily their tactics) blindly accepting all of the new "features" they are trying to shove down our throats, all the while feeding us BS lines like "We are obligated to follow Microsoft's latest bandwagon". I agree with another poster (I think it was in one of the IP4 threads) who stated that these new interfaces look like they were designed for a four-year-old. They are all eye candy; they change basic assumptions of where users expect things to be; they hide important settings; heck, they hide the freakin' menu for crying out loud! Do yourself a big favor and read some of Joel Spolsky's blogs on UI design, and why there is such a disparity between Mac users and PC users... much of it boils down to "things are not where the user expects them to be, and/or things do not behave the way the user expects them to behave". Stop changing things simply for change's sake... if it's not broke, don't fix it! And especially don't release "fixes" which actually DO break things!!!
May 20, 2008 10:33:48
I'd email support@stardock.com for official support.


I've done this not so long ago..

This is the first time Stardock in my experience has had such showstopping errors
as Impulse (exception/error) and IP4 (activation issue) suffers from, upto
now it's just been a basic glitch here and there, not true showstoppers.

However, I've only been ODNT subscriber for 2-3 year, and I might
only be using a basic featureset of the products (currently WindowBlinds, Icon Developer, Icon Packager, ThemeManager and IconX).
May 20, 2008 22:22:29
Stop changing things simply for change's sake... if it's not broke, don't fix it!
What may be workign for knowledgeable users can be overwhelming to new users and the new interface may assist them in getting good use of great products.

Software evolves . .if one doesn't like the evolution they have options.  Stick with a current version, move to a new product, or do without.

I'm not suggesting that you leave . . I'm suggesting that you are one of a segment that doesn't want change (in UI at least) and that you might not be as large a segment of future markets.  Who knows?  Time will tell.

IP4 though . . has new and better features.  The Vista support is top notch.

Impulse . . is in a public preview state.  You don't have to use it.  All the apps you want are available in SDC or as standalone updates.  Stardock has never said that every thing will be available through SDC . . just that it will continue being supported in the near future.

As a very long time tester of Stardock apps I believe strongly that they will iron out the bugs with their apps.  They always have.  I rather enjoy the opportunity to use these beta apps and identify the bugs, poijnt out what *I* think are UI issues, and maybe see them implemnented in fianl builds.
May 20, 2008 22:39:37

Wow there is a lot here listed. Since so much is set up in this portion of the thread as open ended questions I will make some broad suggestions and ask that if you still have any sort of problem that you please contact us at support@stardock.com.

There are now proxy settings built into Impulse. They can be found under the Stardock button and preferences. If you are behind one and cannot connect try inputting the info in there. If you are not behind one please try disabling your security software to see if you are simply getting blocked by the security application reacting to Impulse accessing the internet.

Zubaz is quite correct though. We currently have thousands of downloads for Impulse and lots of positive feedback. For those that posted here with individual problems support is happy to assist you in that regard. We find Impulse very exciting and we hope to share with the community. It is going to breach new levels that simply were never possible with Stardock Central, and it is going to do it with a great new look.

The IP4 issue was resolved however certain people have maintained these activation troubles. For the most part simply uninstalling and reinstalling to be sure that the version that had a small mistake in it is fully cleared out tackles the problem effectively. Also if you have a valid Object Desktop subscription I would use that to register IP4 instead of the stand alone serial number.

The question about SP3 is that it is in testing right now. The current version of software available to the public is not specially SP3 built but we are confident in the updates ahead.

Like I said this is only a general over view into the discussion of Impulse. For specific troubles you can always PM me or better yet contact support@stardock.com. I think once we identify any glitch you might have you will come to love the program as much as we do.

 

May 22, 2008 19:55:23
Well after all the hullabaloo about things not working with it , I finally gave in, sat down ,with a large cup of coffee ,lit a marlbro and pressed Download and Run expecting to join everyone else who are experiencing issues ... ...

Exactly 2 minutes later I was running Impulse .... wait for it ..wait for it ....

~ and I am pleased to report that everything is appearing as it should ... and it is running as it should, for me , anyway .......

Just thought I would let you guys know that ..


Just one thing ... where, within my stardock apps can I find the Impules Folder ? I checked shared docs but no show ...
May 22, 2008 22:15:11
Just one thing ... where, within my stardock apps can I find the Impules Folder ? I checked shared docs but no show ...


C:\Program Files\Stardock
May 22, 2008 22:28:54
Doh .... Thanks , zak !! ( I ashamedly forgot it was from Stardock !!  )

Mike hangs head in shame, and ambles off to a very quiet corner to light a marlbro and sob quietly .....     

( er... I thought I would have a go at changing the horrid green background !!!! )
May 22, 2008 22:34:09
no problem
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